Tapestry, Inc.
Temporary Sales Associate 1 1 for - North Bend, WA, US - location
Tapestry, Inc., North Bend, Washington, United States, 98045
Temporary Sales Associate
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Sales Associate Job Description The Sales Associate role is an integral part of the store’s overall success and efficiency. The Associate upholds Coach’s Service and Selling Models, creates a positive first impression, and builds on‑going customer relationships through a personalized experience.
Sales Floor Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
Creates short‑ and long‑term strategies to achieve personal metrics and performance goals.
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
Represents Coach as a brand ambassador.
Demonstrates Coach’s Selling and Service expectations at all times.
Understands changes in the local market with potential impact on business performance and supports execution of local sales strategies and tactics.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on‑going productive relationships with customers.
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
Provides in‑depth product knowledge, including features, benefits, current offerings, and overall product value.
Remains aware of and clearly communicates current pricing and promotional strategy to customers.
Discusses product features and builds the sale by leveraging cross‑selling skills and abilities.
Cross‑sells and encourages beneficial product add‑ons that relate to the customer’s shopping needs.
Is sensitive to customers’ needs and tailors approach by reading cues.
Attends to the unique and individual shopping needs of each customer.
Works with multiple customers simultaneously and breaks away as appropriate.
Follows up with customers consistently and genuinely to influence/close the sale.
Flaxes personal selling techniques to contribute to overall store financial results.
Builds lasting and loyal relationships with customers.
Leverages Coach’s tools and technology to support relationship building and clienteling efforts.
Creates enthusiasm and positivity for a shared vision and mission.
Promotes and endorses a team‑selling environment.
Fosters an environment of teamwork, trust and collaboration with internal and external customers.
Remains solution oriented; is adaptable and flexible to changing business and store needs.
Welcomes feedback and adapts behaviors as appropriate.
Maintains a calm and professional demeanor at all times.
Operations Responsibilities
Ensures all daily tasks are completed without negatively impacting service or Coach standards.
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
Maintains a clean and tidy selling floor at all times.
Adheres to all applicable retail policies and procedures including POS, operations and asset protection procedures.
Replenishes inventory on sales floor as needed.
Supports store inventory process by processing shipment, stocking shelves, replenishing sales floor, maintaining strong organizational standards for product in the stockroom and on the sales floor.
Supports cash‑wrap when needed to process purchases, returns and exchanges.
Efficiently processes customer transactions: purchase, return, exchange, found order, etc.
Effectively helps prepare store by organizing functional areas, performing routine cleaning, maintaining strong organizational standards and visual merchandising expectations.
Competencies
Drive For Results : Can be counted on to exceed goals successfully, is consistently top performer and highly results‑oriented.
Customer Focus : Dedicated to meeting expectations of customers, gaining their trust and respect.
Creativity : Generates unique ideas and connections among unrelated concepts.
Interpersonal Savvy : Builds rapport and constructive relationships with all people.
Learning on the Fly : Learns quickly when faced with new problems, experiments and seeks solutions.
Perseverance : Drives to complete tasks, even when facing setbacks.
Dealing with Ambiguity : Handles change and uncertainty, acting without full picture.
Additional Requirements
Experience: 1‑3 years of previous sales experience, preferably in a luxury retail service environment; knowledge of fashion trends and competition.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with cash register systems, basic computer skills (iPad/laptop, Mobile POS, internet), walkie‑talkie, reading price and product release sheets.
Physical: Ability to work at a fast pace, communicate effectively with customers and team, maneuver sales floor and stockroom, lift up to 25 pounds routinely and up to 50 pounds occasionally.
Schedule: Ability to meet Coach scheduling demands, including nights, weekends, holidays and high‑traffic sales days.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Equal Opportunity / ADA Statement Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on qualifications and job requirements, without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy or any other legally‑recognized protected basis.
Americans with Disabilities Act (ADA): Tapestry will provide reasonable accommodation for disabilities or religious beliefs. Contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com for accommodations.
Work Setup & Compensation Base Pay Range:
$16.66 to $17.25 per hour (Hourly)
Benefits include health, dental, vision, life insurance, disability insurance, 401(k) savings plan, paid time off for wellness, vacation, product discounts and incentive compensation.
Job Segment Outside Sales, Retail Sales, Brand Ambassador, Merchandising, Asset Protection, Sales, Retail, Marketing
#J-18808-Ljbffr
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Sales Associate Job Description The Sales Associate role is an integral part of the store’s overall success and efficiency. The Associate upholds Coach’s Service and Selling Models, creates a positive first impression, and builds on‑going customer relationships through a personalized experience.
Sales Floor Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
Creates short‑ and long‑term strategies to achieve personal metrics and performance goals.
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
Represents Coach as a brand ambassador.
Demonstrates Coach’s Selling and Service expectations at all times.
Understands changes in the local market with potential impact on business performance and supports execution of local sales strategies and tactics.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on‑going productive relationships with customers.
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
Provides in‑depth product knowledge, including features, benefits, current offerings, and overall product value.
Remains aware of and clearly communicates current pricing and promotional strategy to customers.
Discusses product features and builds the sale by leveraging cross‑selling skills and abilities.
Cross‑sells and encourages beneficial product add‑ons that relate to the customer’s shopping needs.
Is sensitive to customers’ needs and tailors approach by reading cues.
Attends to the unique and individual shopping needs of each customer.
Works with multiple customers simultaneously and breaks away as appropriate.
Follows up with customers consistently and genuinely to influence/close the sale.
Flaxes personal selling techniques to contribute to overall store financial results.
Builds lasting and loyal relationships with customers.
Leverages Coach’s tools and technology to support relationship building and clienteling efforts.
Creates enthusiasm and positivity for a shared vision and mission.
Promotes and endorses a team‑selling environment.
Fosters an environment of teamwork, trust and collaboration with internal and external customers.
Remains solution oriented; is adaptable and flexible to changing business and store needs.
Welcomes feedback and adapts behaviors as appropriate.
Maintains a calm and professional demeanor at all times.
Operations Responsibilities
Ensures all daily tasks are completed without negatively impacting service or Coach standards.
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
Maintains a clean and tidy selling floor at all times.
Adheres to all applicable retail policies and procedures including POS, operations and asset protection procedures.
Replenishes inventory on sales floor as needed.
Supports store inventory process by processing shipment, stocking shelves, replenishing sales floor, maintaining strong organizational standards for product in the stockroom and on the sales floor.
Supports cash‑wrap when needed to process purchases, returns and exchanges.
Efficiently processes customer transactions: purchase, return, exchange, found order, etc.
Effectively helps prepare store by organizing functional areas, performing routine cleaning, maintaining strong organizational standards and visual merchandising expectations.
Competencies
Drive For Results : Can be counted on to exceed goals successfully, is consistently top performer and highly results‑oriented.
Customer Focus : Dedicated to meeting expectations of customers, gaining their trust and respect.
Creativity : Generates unique ideas and connections among unrelated concepts.
Interpersonal Savvy : Builds rapport and constructive relationships with all people.
Learning on the Fly : Learns quickly when faced with new problems, experiments and seeks solutions.
Perseverance : Drives to complete tasks, even when facing setbacks.
Dealing with Ambiguity : Handles change and uncertainty, acting without full picture.
Additional Requirements
Experience: 1‑3 years of previous sales experience, preferably in a luxury retail service environment; knowledge of fashion trends and competition.
Education: High school diploma or equivalent; college degree preferred.
Technical: Proficient with cash register systems, basic computer skills (iPad/laptop, Mobile POS, internet), walkie‑talkie, reading price and product release sheets.
Physical: Ability to work at a fast pace, communicate effectively with customers and team, maneuver sales floor and stockroom, lift up to 25 pounds routinely and up to 50 pounds occasionally.
Schedule: Ability to meet Coach scheduling demands, including nights, weekends, holidays and high‑traffic sales days.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Equal Opportunity / ADA Statement Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on qualifications and job requirements, without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy or any other legally‑recognized protected basis.
Americans with Disabilities Act (ADA): Tapestry will provide reasonable accommodation for disabilities or religious beliefs. Contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com for accommodations.
Work Setup & Compensation Base Pay Range:
$16.66 to $17.25 per hour (Hourly)
Benefits include health, dental, vision, life insurance, disability insurance, 401(k) savings plan, paid time off for wellness, vacation, product discounts and incentive compensation.
Job Segment Outside Sales, Retail Sales, Brand Ambassador, Merchandising, Asset Protection, Sales, Retail, Marketing
#J-18808-Ljbffr