Starbucks
Vendor Relations Lead, Central Capabilities
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Vendor Relations Lead, Central Capabilities
role at
Starbucks
Base pay range $112,900.00/yr - $169,500.00/yr
Now Brewing – Vendor Relations Professionals! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. We are building a vendor relations team as part of the newly created Central Capabilities function in Global Business Services (GBS). The vendor relations lead ensures vendors consistently meet expectations by tracking delivery performance, facilitating vendor governance forums, and advancing our vendor capability development to strengthen long-term value delivery.
In This Role, You Will
Monitor Vendor Delivery Performance against established SLAs and KPIs, ensuring accountability and transparency.
Lead vendor governance forums to review performance, elevate issues and agree on corrective actions.
Engage in cross‑functional partnership to identify opportunities for vendor‑led innovation and process improvement.
Sustain strong relationships with partners and stakeholders to ensure alignment on requirements and delivery of business unit priorities.
Lead development and implementation of programs that identify specific enhancements to the key vendor portfolio, resulting in quantifiable performance improvements.
Enjoy working on an energetic, fun team and drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles.
We’d Love To Hear From People With
7+ years project management in highly cross‑functional environment.
7+ years progressive experience in supplier performance and contract management.
3+ years leading contract negotiations and vendor governance forums.
Strong expertise in contract management, vendor performance oversight, and commercial negotiations.
Ability to design and facilitate governance forums that engage both internal leaders and vendor executives.
Knowledge of managed services, BPO/outsourcing markets, and emerging vendor delivery models such as Build‑Operate‑Transform‑Transfer (BOTT).
Benefits As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
Seniority level Not Applicable
Employment type Full‑time
Job function Finance and Accounting/Auditing
Industries Manufacturing, Food and Beverage Services, and Retail
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.
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Vendor Relations Lead, Central Capabilities
role at
Starbucks
Base pay range $112,900.00/yr - $169,500.00/yr
Now Brewing – Vendor Relations Professionals! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. We are building a vendor relations team as part of the newly created Central Capabilities function in Global Business Services (GBS). The vendor relations lead ensures vendors consistently meet expectations by tracking delivery performance, facilitating vendor governance forums, and advancing our vendor capability development to strengthen long-term value delivery.
In This Role, You Will
Monitor Vendor Delivery Performance against established SLAs and KPIs, ensuring accountability and transparency.
Lead vendor governance forums to review performance, elevate issues and agree on corrective actions.
Engage in cross‑functional partnership to identify opportunities for vendor‑led innovation and process improvement.
Sustain strong relationships with partners and stakeholders to ensure alignment on requirements and delivery of business unit priorities.
Lead development and implementation of programs that identify specific enhancements to the key vendor portfolio, resulting in quantifiable performance improvements.
Enjoy working on an energetic, fun team and drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles.
We’d Love To Hear From People With
7+ years project management in highly cross‑functional environment.
7+ years progressive experience in supplier performance and contract management.
3+ years leading contract negotiations and vendor governance forums.
Strong expertise in contract management, vendor performance oversight, and commercial negotiations.
Ability to design and facilitate governance forums that engage both internal leaders and vendor executives.
Knowledge of managed services, BPO/outsourcing markets, and emerging vendor delivery models such as Build‑Operate‑Transform‑Transfer (BOTT).
Benefits As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
Seniority level Not Applicable
Employment type Full‑time
Job function Finance and Accounting/Auditing
Industries Manufacturing, Food and Beverage Services, and Retail
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.
#J-18808-Ljbffr