COOLSOFT
Hardware Written And Verbal Communication Skills Consultant
COOLSOFT, Madison, Wisconsin, us, 53774
Hardware Written And Verbal Communication Skills Consultant
(Jobs in Madison, WI
Requirement id 155623
Job title Consultant
Job location in Madison, WI
Skills required Computer Operating Systems, Hardware, TroubleShooting Skills, Written And Verbal Communication Skills
Open Date 21-Oct-2025
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Consultant: Computer Operating Systems, Hardware, TroubleShooting Skills, Written And Verbal Communication Skills
Start date : 11/10/2025
End Date : 06/30/2026
Submission deadline : 10/28/2025 4:00:00 PM
Client Info : Supreme Court
Note
Interview Process: Remote interview via Teams
Duration of the Contract: 6/30/2026 with potential for extension
Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. The selected candidate will be working 100% onsite in Madison or travelling to sites throughout the state. See travel details below.
Description Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which includes over 6,000 computing devices. Specifically, the Field Service Technician — Contractor will service court customers throughout the state and will be based in Madison, Wisconsin. This position has five main areas of responsibility: 1) Provides maintenance and support for Wisconsin Court System software and hardware. 2) Installs, configures and troubleshoots computer hardware and software in county courthouses and court system offices throughout Wisconsin. 3) Provides technical customer support to all court system employees and takes corrective action. 4) Performs field service to upgrade hardware or troubleshoot and resolve technology issues. 5) Responds effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems.
Travel requirements will fluctuate based on time of year and CCAPs workload. This position is in person in Madison, WI, with a minimum of 75% statewide travel required.
Knowledge, Skills, and Abilities Required Ability to setup computers, related peripherals and audio/visual equipment
Knowledge of computer operating systems and hardware
Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas
Skill in technical troubleshooting
Skill in providing professional customer service
Skill in verbal and written communication
Knowledge of local and wide area networking
Ability to implement infrastructure hardware, address technical emergencies, and follow cyber security policies
Ability to work with a team or individually with limited direct supervision
Education and Experience Required
Associates Degree in computer science, computer technician, or related field
Experience in computer hardware and software support and maintenance
Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other peripherals
Education and Experience Preferred
Experience or training in supporting audio/visual technologies including video conferencing tools
Experience or training in supporting Windows Servers
Experience or training in supporting Remote Desktop Services (Terminal Services)
Experience or training in supporting Active Directory and Group Policy
Experience or training in supporting Local Area Networks
Experience providing phone-based technical support
License and/or Certificates Required Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin with overnights.
Contacts Works closely and on a routine basis with others in CCAP and the Wisconsin Court System including clerks of circuit court and county staff, the judiciary and their staff, county information technology and facilities staff, network administrators, court system department managers, and their staff and consultants.
Work Environment The Technical Support Engineer - Contractor position generally works indoors in an indoor office setting with temperature controls and reasonably
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155623 while calling.
EOE Protected Veterans/Disability EOE Protected Veterans/Disability
#J-18808-Ljbffr
Requirement id 155623
Job title Consultant
Job location in Madison, WI
Skills required Computer Operating Systems, Hardware, TroubleShooting Skills, Written And Verbal Communication Skills
Open Date 21-Oct-2025
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Consultant: Computer Operating Systems, Hardware, TroubleShooting Skills, Written And Verbal Communication Skills
Start date : 11/10/2025
End Date : 06/30/2026
Submission deadline : 10/28/2025 4:00:00 PM
Client Info : Supreme Court
Note
Interview Process: Remote interview via Teams
Duration of the Contract: 6/30/2026 with potential for extension
Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. The selected candidate will be working 100% onsite in Madison or travelling to sites throughout the state. See travel details below.
Description Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which includes over 6,000 computing devices. Specifically, the Field Service Technician — Contractor will service court customers throughout the state and will be based in Madison, Wisconsin. This position has five main areas of responsibility: 1) Provides maintenance and support for Wisconsin Court System software and hardware. 2) Installs, configures and troubleshoots computer hardware and software in county courthouses and court system offices throughout Wisconsin. 3) Provides technical customer support to all court system employees and takes corrective action. 4) Performs field service to upgrade hardware or troubleshoot and resolve technology issues. 5) Responds effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems.
Travel requirements will fluctuate based on time of year and CCAPs workload. This position is in person in Madison, WI, with a minimum of 75% statewide travel required.
Knowledge, Skills, and Abilities Required Ability to setup computers, related peripherals and audio/visual equipment
Knowledge of computer operating systems and hardware
Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas
Skill in technical troubleshooting
Skill in providing professional customer service
Skill in verbal and written communication
Knowledge of local and wide area networking
Ability to implement infrastructure hardware, address technical emergencies, and follow cyber security policies
Ability to work with a team or individually with limited direct supervision
Education and Experience Required
Associates Degree in computer science, computer technician, or related field
Experience in computer hardware and software support and maintenance
Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other peripherals
Education and Experience Preferred
Experience or training in supporting audio/visual technologies including video conferencing tools
Experience or training in supporting Windows Servers
Experience or training in supporting Remote Desktop Services (Terminal Services)
Experience or training in supporting Active Directory and Group Policy
Experience or training in supporting Local Area Networks
Experience providing phone-based technical support
License and/or Certificates Required Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin with overnights.
Contacts Works closely and on a routine basis with others in CCAP and the Wisconsin Court System including clerks of circuit court and county staff, the judiciary and their staff, county information technology and facilities staff, network administrators, court system department managers, and their staff and consultants.
Work Environment The Technical Support Engineer - Contractor position generally works indoors in an indoor office setting with temperature controls and reasonably
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155623 while calling.
EOE Protected Veterans/Disability EOE Protected Veterans/Disability
#J-18808-Ljbffr