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Starbucks

director, Retail Pricing Strategy

Starbucks, Seattle, Washington, us, 98127

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Now Brewing – director, retail pricing strategy! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As the Director of Pricing, you will play a pivotal role in shaping the financial success and competitive positioning of Starbucks. You will lead a high-performing team of pricing professionals and collaborate cross-functionally to develop and execute strategic pricing initiatives. Your expertise will drive revenue growth, margin optimization, and alignment with our brand and business objectives.

Responsibilities

Lead Strategic Pricing Initiatives: Design and implement pricing strategies across product categories and channels to maximize profitability, customer value, and market competitiveness.

Conduct Market & Competitive Analysis: Monitor market trends, customer behavior, and competitor pricing to inform proactive pricing decisions.

Optimize Menu Pricing: Use advanced analytics and pricing tools to recommend pricing for new products, refine existing pricing structures, and support pricing tests and architecture.

Enable Cross-functional Alignment: Partner with Product, Marketing, Finance, and Operations to ensure pricing strategies support product lifecycle, brand positioning, and go-to-market plans.

Establish Pricing Governance: Develop and maintain pricing policies, controls, and governance frameworks to ensure consistency, compliance, and transparency.

Monitor Pricing Performance: Define and track KPIs to evaluate pricing effectiveness, conduct post-implementation reviews, and recommend data-driven adjustments.

Champion Customer-Centric Pricing: Integrate customer insights and segmentation into pricing strategies to enhance value perception and loyalty.

Lead and Develop Talent: Inspire, mentor, and grow a team of pricing professionals, fostering a culture of innovation, collaboration, and continuous improvement.

Qualifications

Degree in a quantitative field such as Economics, Finance or related field.

5+ years of experience in pricing strategy, revenue management, or related roles within the retail or hospitality industry, preferably in the food and beverage sector.

Strong analytical skills with proficiency in pricing analytics, financial modeling, and data visualization tools.

Excellent communication and collaboration skills, with the ability to influence stakeholders and build consensus across teams.

Creative thinker with a customer-centric mindset, capable of translating insights into actionable pricing strategies.

Leadership experience, including the ability to inspire and develop a high-performing team in a fast-paced environment.

Compensation, Benefits & Perks As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program, stock-based equity programs, and financial well-being tools. Starbucks provides educational opportunities including 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, backup care, and DACA reimbursement. We comply with applicable state and local laws regarding employee leave benefits and related policies.

This description reflects current benefits and policies and is subject to change, including as a result of collective bargaining where applicable. For more information regarding partner perks and benefits, visit starbucksbenefits.com.

Legal & Equality Starbucks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. Starbucks is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1-888-611-2258.

Additional Information The actual base pay offered will be based on factors including knowledge/skills, experience, geographical location, and internal equity. The position requires on-site presence; we are aligned with our onsite policy. We typically work onsite four days a week.

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