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Minnesota Department of Human Services

Legal Operations Supervisor / Human Services Supervisor 2

Minnesota Department of Human Services, Saint Paul, Minnesota, United States, 55199

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Legal Operations Supervisor / Human Services Supervisor 2

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Minnesota Department of Human Services

Job Details

Working Title: Legal Operations Supervisor

Job Class: Human Services Supervisor 2

Agency: Human Services Dept

Job ID: 89872

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: Open to all qualified job seekers

Date Posted: 10/25/2025

Closing Date: 11/07/2025

Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA

Division/Unit: Department of Human Services / Office of Inspector General (OIG)-OLC Division Management

Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m.

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $33.61 - $48.66 / hourly; $70,177 - $101,602 / annually

Classified Status: Classified

Bargaining Unit/Union: 216 - Middle Management Association/MMA

FLSA Status: Exempt - Executive

Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services (DHS) does not provide work visa sponsorship. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

Responsibilities

Lead the development, implementation, and continuous improvement of OIG Legal Division case flow.

Supervise all OIG Legal Division legal process coordinators and provide strategic leadership to staff across three business divisions within OIG Legal.

Oversee the implementation, training, process documentation and maintenance of a case management tool for OIG Legal and the development of legal workflows in other OIG products and tools.

Coordinate the administrative activities of the legal process coordinator pool with OIG Legal team, OIG Division leadership, Appeals Division, Commissioner’s Office, and Attorney General’s Office.

Monitor performance by the OIG Legal Division and complete required reports to senior management, and collaborate with OIG Legal leadership to develop performance monitoring reports.

Minimum Qualifications

Three (3) years of experience leading process development, implementation, and continuous improvement in a professional setting.

Technical skills sufficient to lead the implementation and continuous improvement of projects that interface with a variety of technical systems.

Oversee the development, ongoing review and auditing of operational procedures.

Manage training and professional development of staff.

Demonstrated leadership experience (e.g., supervisor, lead worker, team lead, project lead; completion of a State of Minnesota leadership program such as ELI or L4; a paid/unpaid position leading a program or chairing a committee).

Preferred Qualifications

Knowledge of and skill in navigating NETStudy2.0, SharePoint, SSIS, and ELMS.

Experience with computer programs, including Microsoft Excel, Microsoft Office, FileNet, AgileApps, SharePoint, and OneNote.

Experience with process improvement methodologies such as Agile, Lean, Six‑Sigma.

Knowledge of the MN Data Practices Act.

Knowledge of records retention policies and procedures, including litigation holds.

Experience analyzing data, developing reports, and presenting findings to senior leadership.

Analytical and problem‑solving skills for legal process questions affecting OIG and Department policy.

Ability to work effectively with people from diverse backgrounds and cultures.

Additional Requirements

Background investigation, including criminal background check, reference check, and fingerprinting check (MNJIS/CJIS).

Complete CJIS Security Awareness training within 3 business days of start of employment and obtain/retain CJIS certification annually.

How to Apply Select “Apply for Job” at the top of this page. For questions about applying, contact the Careers Help Desk at 651‑259‑3637 or email careers@state.mn.us. Additional application information is available at http://www.mn.gov/careers.

Contact: Laura Slusarczyk – laura.slusarczyk@state.mn.us

Connect 700 Program: Apply online, email the Job ID#, Working Title, and valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at carolyn.rice@state.mn.us.

ADA Accommodation: Contact ADA Coordinator at 651‑431‑4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.

Equal Opportunity Employer Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, public assistance status, disability, veteran status, or any other characteristic protected by law.

Applicants With Disabilities Minnesota state agencies make reasonable accommodations to employees and applicants with disabilities. If you have a disability and need assistance searching or applying for jobs, call the Careers Help Desk or email careers@state.mn.us and let us know the support you need.

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