PayPal
Director, Account Management – Insurance & Healthcare
Join PayPal as a senior leader responsible for driving growth and strategic account management within the insurance and healthcare verticals. This role focuses on building relationships with enterprise clients, defining and executing vertical strategy, and ensuring PayPal’s solutions address the unique regulatory, payment, and partnership needs of insurers, providers, payers, and related ecosystem partners.
Key Responsibilities
Develop and influence business strategies for the healthcare and insurance verticals to ensure alignment with PayPal’s long‑term objectives.
Lead and coach a high‑performing group of Account Managers and Business Development professionals, setting clear priorities and driving consistent execution across complex, regulated environments.
Establish and maintain executive‑level relationships with key merchants, positioning PayPal as a strategic partner while managing risk and compliance expectations.
Oversee negotiation of complex commercial agreements, ensuring deals drive mutual value and adhere to internal policies and industry pricing standards.
Monitor portfolio performance to retain revenue, cross‑sell, and expand opportunities, balancing aggressive growth with disciplined risk management.
Champion operational excellence, ensuring smooth onboarding, integration, and support for large strategic accounts with rapid scaling needs.
Build and scale account strategies tailored to vertical‑specific dynamics, proactively identifying merchant pain points and product opportunities.
Lead renewal and churn mitigation strategies for complex and often volatile accounts, ensuring high merchant satisfaction, regulatory alignment, and retention.
Foster a culture of collaboration with cross‑functional stakeholders to ensure full transparency and alignment across deal cycles, pricing reviews, and product adoption.
Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
Qualifications
10+ years of experience in payments, e‑commerce, or fintech, with 5+ years directly leading teams or portfolios within high‑risk or highly regulated verticals.
Expertise in dynamic pricing schemes, real‑time data platforms, and operational and technical levers required to scale responsibly.
Proven track record of closing $100M+ multi‑product commercial deals with C‑suite stakeholders across complex, enterprise‑level engagements.
Exceptional people‑management skills, scaling high‑performing teams while maintaining velocity, executional excellence, and cohesion.
Strong communication and negotiation skills, with the ability to influence internal and external stakeholders.
Strategic and analytical thinker who identifies growth opportunities, addresses complex challenges, and drives measurable results.
Proficiency in CRM tools such as Salesforce for pipeline management, revenue forecasting, and reporting.
Benefits
Competitive base salary and performance‑based bonus.
Equity participation.
Comprehensive medical, dental, vision, and life insurance.
Flexible hybrid work model.
Employee share‑option program and other perks.
Equal Employment Opportunity PayPal is an equal‑employment opportunity employer. We provide reasonable accommodations for qualified individuals with disabilities. PayPal is committed to fair and equitable compensation practices.
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Key Responsibilities
Develop and influence business strategies for the healthcare and insurance verticals to ensure alignment with PayPal’s long‑term objectives.
Lead and coach a high‑performing group of Account Managers and Business Development professionals, setting clear priorities and driving consistent execution across complex, regulated environments.
Establish and maintain executive‑level relationships with key merchants, positioning PayPal as a strategic partner while managing risk and compliance expectations.
Oversee negotiation of complex commercial agreements, ensuring deals drive mutual value and adhere to internal policies and industry pricing standards.
Monitor portfolio performance to retain revenue, cross‑sell, and expand opportunities, balancing aggressive growth with disciplined risk management.
Champion operational excellence, ensuring smooth onboarding, integration, and support for large strategic accounts with rapid scaling needs.
Build and scale account strategies tailored to vertical‑specific dynamics, proactively identifying merchant pain points and product opportunities.
Lead renewal and churn mitigation strategies for complex and often volatile accounts, ensuring high merchant satisfaction, regulatory alignment, and retention.
Foster a culture of collaboration with cross‑functional stakeholders to ensure full transparency and alignment across deal cycles, pricing reviews, and product adoption.
Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
Qualifications
10+ years of experience in payments, e‑commerce, or fintech, with 5+ years directly leading teams or portfolios within high‑risk or highly regulated verticals.
Expertise in dynamic pricing schemes, real‑time data platforms, and operational and technical levers required to scale responsibly.
Proven track record of closing $100M+ multi‑product commercial deals with C‑suite stakeholders across complex, enterprise‑level engagements.
Exceptional people‑management skills, scaling high‑performing teams while maintaining velocity, executional excellence, and cohesion.
Strong communication and negotiation skills, with the ability to influence internal and external stakeholders.
Strategic and analytical thinker who identifies growth opportunities, addresses complex challenges, and drives measurable results.
Proficiency in CRM tools such as Salesforce for pipeline management, revenue forecasting, and reporting.
Benefits
Competitive base salary and performance‑based bonus.
Equity participation.
Comprehensive medical, dental, vision, and life insurance.
Flexible hybrid work model.
Employee share‑option program and other perks.
Equal Employment Opportunity PayPal is an equal‑employment opportunity employer. We provide reasonable accommodations for qualified individuals with disabilities. PayPal is committed to fair and equitable compensation practices.
#J-18808-Ljbffr