Sunrise Senior Living
Overview
The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home-like environment. The role demonstrates the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with laws, Sunrise standards, policies, and procedures to promote high-quality care for residents. Essential Duties
RESPONSIBILITIES & QUALIFICATIONS Resident Care
Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. Participate in the development of the ISPs and monthly updates. Review designated assignments. Be responsible for a designated group of residents during the shift, know where residents are, and physically check on them throughout the shift. Observe, report, and document symptoms and conditions of residents for changes in condition (e.g., skin, behavior, alertness, weight, diet, participation in activities). Attend daily Cross Over meetings by the lead care manager. Notify supervisor and resident care director if a resident has increased care needs. Inform supervisor of any resident changes in condition. Respond to security system and resident call bells promptly and take appropriate action, including resetting call bells. Greet guests, family members, residents, and team members; answer, direct and respond to phone calls in a timely, courteous, and professional manner. Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. Communicate with families and provide resources as needed. Help residents maintain independence and physical safety while promoting dignity and adhering to Resident Rights and Sunrise Principles of Service. Participate/lead and assist residents with activities of daily living (ADLs) and invite, encourage, and assist (IEA) residents to participate in activities as indicated on the ISP. Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. Strive to understand and respond to each resident with empathy, mindful of individual communication patterns or history and basic human needs. Maintain an atmosphere of warmth, personal interest, and positive emphasis in a calm environment. Ensure established safety regulations are followed; practice standard care precautions of cleanliness, hygiene, and health. Host and engage in activities with residents daily. Risk Management and General Safety
Coordinate with the community team to ensure compliance with national/provincial regulations for occupational health and safety; promote risk management programs and policies. Practice safety procedures, including use of PPE, fire safety equipment, SDS, and lockout/tagout procedures. Report accidents/incidents immediately and unsafe conditions/equipment. Keep hazards clear of exits and in compliance with fire codes. Understand proper handling and disposal of bloodborne pathogens, bodily fluids, infectious waste, sharp tools, and hazardous materials; report exposures immediately. Store and monitor oxygen tanks safely as required. Housekeeping and Laundry Services
Clean and maintain resident rooms as assigned; perform housekeeping tasks and laundry per ISP. Maintain common areas in a clean and tidy manner. Dining Service
Serve meals and work in the dining room as assigned; promote a pleasant dining experience. Assist with dining room setup/cleanup and participate in pre-meal meetings. Follow residents’ diets as indicated on ISP/Confidential Diet Board; observe and document changes in dining habits. Provide room service as needed and practice safe food handling per care precautions. Specific Responsibilities for the Reminiscence Neighborhood Care Manager
IEA residents in life skills and other enrichment activities per ISP and demographic profile. Incorporate the concept of creating pleasant days into daily routines. Integrate resident life skills into daily activities; blend multi-sensory experiences into daily routine. Engage in monthly letters home with residents and families. Training and Team Contribution
Participate as a team member and work toward shared goals. Demonstrate Sunrise Team Member Credo in daily interactions. Commit to serving residents and guests through Principles of Service. Support engagement programs and participate in related surveys and improvement workshops. Attend regular meetings and training sessions; comply with infection control and required trainings by regulatory authorities. Perform other duties as assigned. Core Competencies
Ability to remain calm in difficult situations; manage multiple priorities. Strong written and verbal communication; solid organizational and time management skills. Good judgment, problem solving, and decision-making abilities. Experience and Qualifications
High School diploma/GED (as required by state regulations). CPR and First Aid as required by state regulations. Must be at least 18 years old; previous experience with seniors preferred. Desire to serve and care for seniors; ability to act in residents’ best interest. If applicable, drivers must sign the Driver job description and understand safety duties. About Sunrise
Ready to take the next step and make a bigger impact? Sunrise offers benefits and growth opportunities that help you reach your goals at work and in life. Available benefits include Medical/Dental/Vision/Life/Disability, Retirement Plans, Employee Assistance/Discount Programs, PTO, sick time, holiday pay, and other programs. Some benefits have eligibility requirements.
#J-18808-Ljbffr
The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home-like environment. The role demonstrates the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with laws, Sunrise standards, policies, and procedures to promote high-quality care for residents. Essential Duties
RESPONSIBILITIES & QUALIFICATIONS Resident Care
Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. Participate in the development of the ISPs and monthly updates. Review designated assignments. Be responsible for a designated group of residents during the shift, know where residents are, and physically check on them throughout the shift. Observe, report, and document symptoms and conditions of residents for changes in condition (e.g., skin, behavior, alertness, weight, diet, participation in activities). Attend daily Cross Over meetings by the lead care manager. Notify supervisor and resident care director if a resident has increased care needs. Inform supervisor of any resident changes in condition. Respond to security system and resident call bells promptly and take appropriate action, including resetting call bells. Greet guests, family members, residents, and team members; answer, direct and respond to phone calls in a timely, courteous, and professional manner. Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. Communicate with families and provide resources as needed. Help residents maintain independence and physical safety while promoting dignity and adhering to Resident Rights and Sunrise Principles of Service. Participate/lead and assist residents with activities of daily living (ADLs) and invite, encourage, and assist (IEA) residents to participate in activities as indicated on the ISP. Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. Strive to understand and respond to each resident with empathy, mindful of individual communication patterns or history and basic human needs. Maintain an atmosphere of warmth, personal interest, and positive emphasis in a calm environment. Ensure established safety regulations are followed; practice standard care precautions of cleanliness, hygiene, and health. Host and engage in activities with residents daily. Risk Management and General Safety
Coordinate with the community team to ensure compliance with national/provincial regulations for occupational health and safety; promote risk management programs and policies. Practice safety procedures, including use of PPE, fire safety equipment, SDS, and lockout/tagout procedures. Report accidents/incidents immediately and unsafe conditions/equipment. Keep hazards clear of exits and in compliance with fire codes. Understand proper handling and disposal of bloodborne pathogens, bodily fluids, infectious waste, sharp tools, and hazardous materials; report exposures immediately. Store and monitor oxygen tanks safely as required. Housekeeping and Laundry Services
Clean and maintain resident rooms as assigned; perform housekeeping tasks and laundry per ISP. Maintain common areas in a clean and tidy manner. Dining Service
Serve meals and work in the dining room as assigned; promote a pleasant dining experience. Assist with dining room setup/cleanup and participate in pre-meal meetings. Follow residents’ diets as indicated on ISP/Confidential Diet Board; observe and document changes in dining habits. Provide room service as needed and practice safe food handling per care precautions. Specific Responsibilities for the Reminiscence Neighborhood Care Manager
IEA residents in life skills and other enrichment activities per ISP and demographic profile. Incorporate the concept of creating pleasant days into daily routines. Integrate resident life skills into daily activities; blend multi-sensory experiences into daily routine. Engage in monthly letters home with residents and families. Training and Team Contribution
Participate as a team member and work toward shared goals. Demonstrate Sunrise Team Member Credo in daily interactions. Commit to serving residents and guests through Principles of Service. Support engagement programs and participate in related surveys and improvement workshops. Attend regular meetings and training sessions; comply with infection control and required trainings by regulatory authorities. Perform other duties as assigned. Core Competencies
Ability to remain calm in difficult situations; manage multiple priorities. Strong written and verbal communication; solid organizational and time management skills. Good judgment, problem solving, and decision-making abilities. Experience and Qualifications
High School diploma/GED (as required by state regulations). CPR and First Aid as required by state regulations. Must be at least 18 years old; previous experience with seniors preferred. Desire to serve and care for seniors; ability to act in residents’ best interest. If applicable, drivers must sign the Driver job description and understand safety duties. About Sunrise
Ready to take the next step and make a bigger impact? Sunrise offers benefits and growth opportunities that help you reach your goals at work and in life. Available benefits include Medical/Dental/Vision/Life/Disability, Retirement Plans, Employee Assistance/Discount Programs, PTO, sick time, holiday pay, and other programs. Some benefits have eligibility requirements.
#J-18808-Ljbffr