H&R Block
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Multi-Unit Team Leader Hrly
role at
H&R Block
We’re looking for a people‑centric leader to manage three H&R Block tax offices. The role focuses on developing high‑performing teams, delivering an outstanding client experience, accelerating seasonal tax business, and meeting growth objectives.
Responsibilities
Provide front‑line management of associates across three tax offices.
Lead and develop the customer‑centric teams to achieve seasonal tax business growth.
Design and execute office‑level growth plans with the District General Manager.
Recruit, interview, and onboard associate team members.
Conduct performance reviews and collaborate with Associate Relations Center to resolve associate issues.
Maintain associate work schedules, time‑keeping, and labor management across all offices.
Lead daily team meetings and communicate essential information.
Travel between offices as required and prepare tax returns after completing the required Tax Knowledge Assessment or Income Tax Course.
Qualifications
Multi‑unit people management experience in retail, restaurant, banking, or a related industry.
Demonstrated ability to execute growth plans and cultivate a growth culture.
Strong decision‑making, judgment, and communication skills.
Customer‑centric mindset with a track record of exceeding client needs.
Computer proficiency with MS Office.
Bachelor’s degree in a related field or high school diploma plus equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
Benefits
Employee Assistance Program with Health Advocate.
Wellness program, BetterYou, to build healthy habits.
Neurodiversity and caregiver support.
Discounts on everyday items and services.
Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (with eligibility requirements).
Access to all benefits at www.blockbenefits.com.
Work Arrangement
Starts with a flexible part‑time schedule in the fall; from January to April transitions to full‑time including evening and weekend hours as needed.
Position is not remote; requires in‑person work on site.
EEO Statement H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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Multi-Unit Team Leader Hrly
role at
H&R Block
We’re looking for a people‑centric leader to manage three H&R Block tax offices. The role focuses on developing high‑performing teams, delivering an outstanding client experience, accelerating seasonal tax business, and meeting growth objectives.
Responsibilities
Provide front‑line management of associates across three tax offices.
Lead and develop the customer‑centric teams to achieve seasonal tax business growth.
Design and execute office‑level growth plans with the District General Manager.
Recruit, interview, and onboard associate team members.
Conduct performance reviews and collaborate with Associate Relations Center to resolve associate issues.
Maintain associate work schedules, time‑keeping, and labor management across all offices.
Lead daily team meetings and communicate essential information.
Travel between offices as required and prepare tax returns after completing the required Tax Knowledge Assessment or Income Tax Course.
Qualifications
Multi‑unit people management experience in retail, restaurant, banking, or a related industry.
Demonstrated ability to execute growth plans and cultivate a growth culture.
Strong decision‑making, judgment, and communication skills.
Customer‑centric mindset with a track record of exceeding client needs.
Computer proficiency with MS Office.
Bachelor’s degree in a related field or high school diploma plus equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
Benefits
Employee Assistance Program with Health Advocate.
Wellness program, BetterYou, to build healthy habits.
Neurodiversity and caregiver support.
Discounts on everyday items and services.
Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (with eligibility requirements).
Access to all benefits at www.blockbenefits.com.
Work Arrangement
Starts with a flexible part‑time schedule in the fall; from January to April transitions to full‑time including evening and weekend hours as needed.
Position is not remote; requires in‑person work on site.
EEO Statement H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
#J-18808-Ljbffr