HR USE ONLY - HR MGR 2 Job at UC Davis Clinical and Translational Science Center

This position reports to the Client Services and Platforms Director. The incumbent leads the Microsoft365 (M365) Administrators and Support teams and oversees all technical and management functions, including staff, budget, technical solutions and services, architecture, and project implementation. The incumbent must have a proven and strong background managing large enterprise‑level information technology systems, with substantial experience in the Microsoft Platform and the M365 suite (Email, Teams, OneDrive, SharePoint, Azure, Intune, and other collaboration applications).

The incumbent manages the Microsoft 365 technical administrators and support teams in a 7\x24\x365 critical environment and serves as a strong leader and resource for both IT and business leadership regarding industry trends and usage. The position involves platform ownership and technology oversight, making vital decisions related to enterprise‑level architecture, assessments, planning, design, and implementation of integrated solutions for UCDH. Research, prototype emerging products, and enhance capabilities, often serving as a leadership consultant to meet technical or business needs.

The incumbent is a key member of the IT management team, collaborating closely with the CIO, CTO, CISO, Client Services Director, and other leaders to provide technology solutions. The role keeps up with industry trends and makes formal recommendations for short, mid, and long‑term technology strategy for UCDH, establishes standards, best practices, and strategies to comply with IT security, HIPAA, and other regulations, and works with UC campuses, the UC Office of the President, and internal and external auditors regarding IT issues and events.

Apply By Date: 11/13/2025 by 11:59pm. Selection activities may start at any time.

Minimum Qualifications

• Bachelor's degree in computer science, computer engineering, or a related field and/or equivalent experience and training
• Extensive experience with information technology, management, and communications
• At least three years of supervisory or managerial experience leading a technical team in an enterprise IT environment
• Eight or more years of experience with Microsoft and Microsoft365 products in an enterprise environment, focusing on support functions such as Microsoft Windows Administration, Microsoft 365 Administration, Email/SMTP Routing, DNS Routing Architecture, Active Directory, Intune, Azure, OneDrive, Teams, Outlook, OWA, Email Security/Encryption, Legal Holds, third‑party anti‑spam & malware solutions, DLP, SharePoint architecture, email archiving, device environments, and PowerShell scripting
• Demonstrated enterprise‑level experience or knowledge with Windows OS, Active Directory, virtualization platforms (VMware, Citrix), project management, and the Microsoft Office suite
• Strong leadership skills with the ability to prioritize and multi‑task in a dynamic workplace
• Creative and strategic thinking regarding Microsoft Platforms, technological changes, and future forecasting
• Ability to articulate strategic and tactical vision and inspire the team while maintaining effective management structures and systems
• Experience managing multiple projects or tasks simultaneously and exercising sound judgment

Preferred Qualifications

• Professional certifications such as MCSE, M365, PMP, Six Sigma, etc.
• Master’s degree in computer science or computer engineering
• Experience with databases, application development, electronic faxing, and mass emailing systems
• Strong analytical and management skills with the ability to work independently and meet deadlines
• Excellent communication, negotiation, and teaching skills for staff and UC employees
• Commitment to transparency, conflict resolution, and win‑win solutions with a strong moral compass

Key Responsibilities

• 40% – M365 Team Leadership
• 20% – Project Management
• 20% – Customer Service Management
• 10% – Financial Management, Purchasing, & Contracting
• 10% – Human Resource Administration

Department Overview

University of California Davis Health (UCDH) encompasses the Medical Center, School of Medicine, Practice Management Group, School of Nursing, and Research groups, generating $1.6 billion in revenue and employing 13,000 staff, faculty, and students. UCDH operates 619 licensed beds, with 60,000 ED visits, 860,000 clinic/office visits, and 32,000 admissions annually. UCDH is highly digital in delivery and heavily reliant on information technology.

POSITION INFORMATION

• Salary or Pay Range: $8,925.00 – $18,675.00
• Salary Frequency: Monthly
• Salary Grade: Grade 26
• UC Job Title: INFO SYS MGR 1
• UC Job Code: 000667
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift: Monday – Friday
• Location: UCDHAS Building (HSP165)
• Union Representation: 99 – Non‑Represented (PPSM)
• Benefits Eligible: Yes
• Position is hybrid (mix of on‑site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you focus on health, wellness, financial, and career goals.

• High‑quality, low‑cost medical plans
• UC pays for dental and vision insurance premiums
• Extensive leave benefits (pregnancy, parental, family, medical)
• Paid holidays, vacations, and sick time per UC Davis Health Policies or Collective Bargaining Agreement
• CE allowance and Education Reimbursement Programs
• Free professional development courses and learning opportunities
• WorkLife and Wellness programs and resources
• On‑site Employee Assistance Program with free mental health services
• Additional insurance (life, disability, pet insurance, legal coverage)
• Public Service Loan Forgiveness and student loan repayment assistance
• Retirement benefit options including pension and retirement savings plans

Physical Demands

• Standing – 3 to 6 hrs, frequent
• Walking – 3 to 6 hrs, frequent
• Sitting – 3 to 6 hrs, frequent
• Lifting 0–25 lbs – occasional, up to 3 hrs
• Pushing/Pulling 0–25 lbs – occasional, up to 3 hrs
• Bending/Stooping – occasional, up to 3 hrs
• Squatting/Kneeling – occasional, up to 3 hrs
• Twisting – never
• Reaching overhead – never
• Keyboard use/repetitive motion – occasional, up to 3 hrs

Mental Demands

• Sustained attention and concentration – frequent, 3 to 6 hrs
• Complex problem solving – frequent, 3 to 6 hrs
• Organize & prioritize – frequent, 3 to 6 hrs
• Communication skills – frequent, 3 to 6 hrs
• Numerical skills – occasional, up to 3 hrs
• Constant interaction – occasional, up to 3 hrs
• Customer/Patient contact – occasional, up to 3 hrs
• Multiple concurrent tasks – frequent, 3 to 6 hrs

Work Environment

UC Davis is a smoke and tobacco‑free campus effective January 1, 2014. Smoking and nicotine products, including e‑cigarettes, are prohibited on any UC Davis property.

Special Requirements – Please contact your recruiter with questions regarding which activities apply to this position

• Critical position; employment contingent upon criminal background check(s), drug screening, medical evaluation clearance, and functional capacity assessment
• Position designated as a mandated reporter under CANRA and UC policy; employment contingent upon compliance with applicable policies and training

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer will be required to disclose any final administrative or judicial decisions within the last seven years indicating misconduct.

University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

To view the UC Anti‑Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role—or the next one. We encourage you to apply even if your experience doesn't match every listed requirement.