GoldOller Real Estate Investments
Multifamily General Manager for Canterbury Green Apartments
GoldOller Real Estate Investments, Columbus, Ohio, United States, 43224
Overview
Canterbury Green has over 2,000 apartment homes with a staff up to 50 team members. The community has a golf course, restaurant, multiple amenities and clubhouses. The ideal candidate has a resume incorporating the management of large multifamily assets and teams, with senior leadership experience preferred, and impactful teambuilding achievements. At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll shape communities, build lasting relationships, and grow your own career along the way. We're proud to be ranked among the top in ORA Power Rankings and to hold a 4.6 rating on Glassdoor from our very own team. When you join GoldOller, you're not just finding a job. You're finding a place where you belong, a purpose you can believe in, and a company that invests in your future. Ready to make an impact? Apply today! Relocation Required! Canterbury Green Apartments is located in Fort Wayne, Indiana. Candidates must reside locally or be willing to relocate for this position.
Responsibilities
Collect rents and maintain computer records according to GoldOller’s Onsite Procedures Handbook
Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer, etc.
Prepare and monitor site budget
Monitor expenses to ensure spending is within guidelines
Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents
Show vacant apartments utilizing professional marketing procedures, and maintain a high level of continued occupancy by leasing property in a timely manner
Maintain tenant files and related documentation regarding continuing eligibility and adjustments
Maintain strong tenant relations: check references and other information on resident applications through Management's approved credit and criminal investigative service; counsel residents who are not complying with the terms of the lease concerning delinquent payments; refer residents with special problems to appropriate groups or agencies; assist with resident activities; resolve conflicts and complaints professionally; recommend eviction if warranted and prepare related documentation; schedule and complete customer surveys; participate in hearings and appeals as needed; follow-up delinquent accounts and pursue collections
Complete Rental Agreements
Make daily bank deposits
Complete move in and move out reports, and send move in and move out packages to Property Accountant for filing and disbursement of security deposits
Send/Post all notices regarding compliance to rules and regulations when a violation occurs
Issue purchase order numbers and track purchases from order through invoice
Process invoices for correctness, accuracy, and proper coding
Purchase office supplies and other administrative supplies for the property
Maintain and reconcile the property’s petty cash fund
Write, obtain prices and place advertisements (with Regional Manager’s approval) in appropriate publications for best exposure for the community
Complete and submit incident reports for all events that may involve injury or damage
Maintain the property business office in a neat, orderly and businesslike manner with regularly scheduled office hours per established procedures
Any other special projects as requested by the Regional Manager or corporate team
General Property Maintenance
Oversee maintenance of the grounds, trash container areas, and common areas not allowing any trash or debris to accumulate
Oversee all work associated with the upkeep and maintenance of the grounds
Ensure vacant apartments are cleaned immediately and made ready for showing and occupancy within three days after move out
Log all resident complaints and dispatch maintenance personnel promptly; report warranty items to appropriate maintenance companies and follow up for prompt repairs
Generate work orders in response to requests for repairs, coordinate completion, and close out work orders per procedures
Conduct property inspections to assure adherence to established standards
Assist with security activities by communicating with security personnel and participating in knock-and-talk as needed
Be available at all times for emergency calls
Maintain community-owned materials and tools in a neat and orderly manner
Maintain a neat and organized workshop area; clean up after completing maintenance tasks
Supervising Personnel
Participate in employment interviews and make hiring decisions as needed
Hire, train, supervise, counsel and sometimes terminate site staff
Interpret and apply personnel, departmental, and other relevant policies
Review time and leave reports for assigned staff
Prepare and review performance appraisals and discuss with subordinates as appropriate
Counsel employees regarding job performance and document accordingly
Discuss disciplinary action with Regional Manager prior to taking action
Delegate authority to key employees (must be approved by the Regional Manager)
Regions Portfolio Management
Assist in the general administration of regions portfolio and make recommendations as needed
Assist in the general property maintenance of regions portfolio and make recommendations as needed
Assist in supervising personnel of regions portfolio and make recommendations as needed
Train other site employees within regions portfolio in GoldOller Policy and Procedures, Leasing and other training
Provide new hire orientations for employees
Assist in site inspections and evaluations within the portfolio
Assist in approving invoices and managing regional property expenses and budgets on a weekly basis
Use of personal vehicle
Maintain verbal, electronic and written communication with Regional Manager and Corporate office regarding all relevant matters to regions portfolio management
Skill Requirements
Knowledge of personnel management and supervision
Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord Tenant Law, OSHA Standards, local and state building codes
Knowledge of the agencies that provide assistance and services to residents
Basic knowledge of building maintenance, fire prevention and liability reduction principles
Knowledge of basic office practices and equipment
Understand accounting theories and practices including budgeting, finance, and financial record keeping
Ability to manage multiple priorities and analyze situations to resolve issues related to Property Management
Detail-oriented and capable of independent time management
Professional verbal or written communication with regional management, employees, vendors, residents and guests
Qualifications for this Position
High school education or equivalent
3 years of experience in property management, real estate or related fields
Knowledge of RealPage OneSite Property Management Software (e.g., Leasing and Rents)
Must obtain certification as a Property Manager, or equivalent, within twelve (12) months of employment
Valid driver’s license
Perks And Benefits
12 Paid Holidays
Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
A Celebrate YOU Day (to use at your leisure)
Comprehensive Medical, Dental and Vision Plans (available after 60 days)
Company Paid Health Reimbursement Account
Paid Parental Leave
Company Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
Access to GoldOller Property Amenities
Company Paid Certifications and Licensing
And so much more!
Visit and Equal Opportunity Visit www.goldoller.com to learn more! Equal Opportunity Employer
#J-18808-Ljbffr
Canterbury Green has over 2,000 apartment homes with a staff up to 50 team members. The community has a golf course, restaurant, multiple amenities and clubhouses. The ideal candidate has a resume incorporating the management of large multifamily assets and teams, with senior leadership experience preferred, and impactful teambuilding achievements. At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll shape communities, build lasting relationships, and grow your own career along the way. We're proud to be ranked among the top in ORA Power Rankings and to hold a 4.6 rating on Glassdoor from our very own team. When you join GoldOller, you're not just finding a job. You're finding a place where you belong, a purpose you can believe in, and a company that invests in your future. Ready to make an impact? Apply today! Relocation Required! Canterbury Green Apartments is located in Fort Wayne, Indiana. Candidates must reside locally or be willing to relocate for this position.
Responsibilities
Collect rents and maintain computer records according to GoldOller’s Onsite Procedures Handbook
Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer, etc.
Prepare and monitor site budget
Monitor expenses to ensure spending is within guidelines
Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents
Show vacant apartments utilizing professional marketing procedures, and maintain a high level of continued occupancy by leasing property in a timely manner
Maintain tenant files and related documentation regarding continuing eligibility and adjustments
Maintain strong tenant relations: check references and other information on resident applications through Management's approved credit and criminal investigative service; counsel residents who are not complying with the terms of the lease concerning delinquent payments; refer residents with special problems to appropriate groups or agencies; assist with resident activities; resolve conflicts and complaints professionally; recommend eviction if warranted and prepare related documentation; schedule and complete customer surveys; participate in hearings and appeals as needed; follow-up delinquent accounts and pursue collections
Complete Rental Agreements
Make daily bank deposits
Complete move in and move out reports, and send move in and move out packages to Property Accountant for filing and disbursement of security deposits
Send/Post all notices regarding compliance to rules and regulations when a violation occurs
Issue purchase order numbers and track purchases from order through invoice
Process invoices for correctness, accuracy, and proper coding
Purchase office supplies and other administrative supplies for the property
Maintain and reconcile the property’s petty cash fund
Write, obtain prices and place advertisements (with Regional Manager’s approval) in appropriate publications for best exposure for the community
Complete and submit incident reports for all events that may involve injury or damage
Maintain the property business office in a neat, orderly and businesslike manner with regularly scheduled office hours per established procedures
Any other special projects as requested by the Regional Manager or corporate team
General Property Maintenance
Oversee maintenance of the grounds, trash container areas, and common areas not allowing any trash or debris to accumulate
Oversee all work associated with the upkeep and maintenance of the grounds
Ensure vacant apartments are cleaned immediately and made ready for showing and occupancy within three days after move out
Log all resident complaints and dispatch maintenance personnel promptly; report warranty items to appropriate maintenance companies and follow up for prompt repairs
Generate work orders in response to requests for repairs, coordinate completion, and close out work orders per procedures
Conduct property inspections to assure adherence to established standards
Assist with security activities by communicating with security personnel and participating in knock-and-talk as needed
Be available at all times for emergency calls
Maintain community-owned materials and tools in a neat and orderly manner
Maintain a neat and organized workshop area; clean up after completing maintenance tasks
Supervising Personnel
Participate in employment interviews and make hiring decisions as needed
Hire, train, supervise, counsel and sometimes terminate site staff
Interpret and apply personnel, departmental, and other relevant policies
Review time and leave reports for assigned staff
Prepare and review performance appraisals and discuss with subordinates as appropriate
Counsel employees regarding job performance and document accordingly
Discuss disciplinary action with Regional Manager prior to taking action
Delegate authority to key employees (must be approved by the Regional Manager)
Regions Portfolio Management
Assist in the general administration of regions portfolio and make recommendations as needed
Assist in the general property maintenance of regions portfolio and make recommendations as needed
Assist in supervising personnel of regions portfolio and make recommendations as needed
Train other site employees within regions portfolio in GoldOller Policy and Procedures, Leasing and other training
Provide new hire orientations for employees
Assist in site inspections and evaluations within the portfolio
Assist in approving invoices and managing regional property expenses and budgets on a weekly basis
Use of personal vehicle
Maintain verbal, electronic and written communication with Regional Manager and Corporate office regarding all relevant matters to regions portfolio management
Skill Requirements
Knowledge of personnel management and supervision
Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord Tenant Law, OSHA Standards, local and state building codes
Knowledge of the agencies that provide assistance and services to residents
Basic knowledge of building maintenance, fire prevention and liability reduction principles
Knowledge of basic office practices and equipment
Understand accounting theories and practices including budgeting, finance, and financial record keeping
Ability to manage multiple priorities and analyze situations to resolve issues related to Property Management
Detail-oriented and capable of independent time management
Professional verbal or written communication with regional management, employees, vendors, residents and guests
Qualifications for this Position
High school education or equivalent
3 years of experience in property management, real estate or related fields
Knowledge of RealPage OneSite Property Management Software (e.g., Leasing and Rents)
Must obtain certification as a Property Manager, or equivalent, within twelve (12) months of employment
Valid driver’s license
Perks And Benefits
12 Paid Holidays
Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
A Celebrate YOU Day (to use at your leisure)
Comprehensive Medical, Dental and Vision Plans (available after 60 days)
Company Paid Health Reimbursement Account
Paid Parental Leave
Company Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
Access to GoldOller Property Amenities
Company Paid Certifications and Licensing
And so much more!
Visit and Equal Opportunity Visit www.goldoller.com to learn more! Equal Opportunity Employer
#J-18808-Ljbffr