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The Bolton Group

Credit and Collections Supervisor

The Bolton Group, Arlington, Texas, United States, 76000

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Credits & Collections Supervisor We are looking for a

Credits & Collections Supervisor

to play a

critical, high-impact role

in safeguarding the cash flow for a leading, multi-state HVAC and construction company. This position is a chance to

lead a high-performing team

while shaping the entire credit and collections strategy within an

acquisition-driven, fast-paced environment . The ideal candidate operates with the

discipline and governance of a top-tier company

and is ready to drive operational excellence, compliance, and risk management. Key Responsibilities Leadership & People Development Lead, coach, and develop

a team of collections and senior collections specialists to exceed key performance indicators ( KPIs ) and service level agreements ( SLAs ). Act as the company signatory

for unconditional lien documents and ensure

100% compliance

with all current lien laws and credit protocols. Build powerful, trusted partnerships

with cross-functional leaders, including business unit controllers, sales directors, and operational teams across multiple states. Maintain business continuity by demonstrating flexibility to

backfill direct reports

as needed. Operational Excellence & Strategy Oversee and optimize

daily collections operations, expertly managing and resolving high-level escalations with

professionalism and urgency . Provide actionable insights

to senior leadership by monitoring aging reports and analyzing collection trends. Approve critical financial transactions

including credits, refunds, and third-party collection (TPC) referrals within defined thresholds. Manage bad debt reserves and write-off approvals

in strict alignment with accounting policy. Direct and enforce all lien-related processes —preliminary notices, waivers, filings, and releases—ensuring absolute

accuracy and timeliness . Analytics & Process Improvement Leverage data and trend analysis

to continuously refine collection strategies, proactively

minimize credit risk , and drive performance. Lead automation initiatives

and serve as the subject matter expert ( SME ) for system upgrades and user acceptance testing ( UAT ). Drive seamless integration

for acquisitions and lead credit-related aspects of large-scale

ERP migrations . Compliance & Risk Management Enforce rigorous SOPs , internal controls, and compliance requirements across the department. Manage the full AR close process , including oversight of bad debt reserves and write-offs. Lead credit risk assessments

and Accounts Receivable (AR) reviews with senior stakeholders. Desired Competencies & Profile Resilient Leader:

Thrives in a dynamic, high-growth environment, comfortably navigating

acquisitions and ERP migrations . Analytical & Data-Driven:

Possesses a proven ability to leverage data (e.g., Pivot Tables, Macros) to

drive significant performance improvements . Elevated Professionalism:

Demonstrates

temperance, empathy, positive intent, and absolute integrity

in all internal and external interactions. Strong Communicator:

Exceptional written and verbal skills, with the ability to effectively present information and build strong cross-functional relationships at all organizational levels. Education & Experience Requirements 7+ years

of progressive experience in collections, including

5+ years in a supervisory capacity . Experience in the

HVAC or a related industry is strongly preferred . Proven ability to manage escalations and

lead a team in a fast-paced environment . Proficiency with Enterprise Resource Planning ( ERP ) systems (F&O preferred), Microsoft Office (especially

Pivot Tables/Macros ), and

ticketing/case management systems . Must be

tech-savvy

and comfortable with data analysis. Seniority level

Mid-Senior level Employment type

Full-time Job function

Accounting/Auditing Industries

HVAC and Refrigeration Equipment Manufacturing Referrals increase your chances of interviewing at The Bolton Group by 2x Get notified about new Credit Collections Supervisor jobs in

Dallas-Fort Worth Metroplex .

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