Select Medical
Medical Front Office - Patient Service Specialist
Select Medical, Anaheim, California, United States, 92808
Overview
Medical Front Office - Patient Service Specialist
Anaheim, California
Job Description
When patients enter our centers we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.
Schedule
Center Location: 2400 E Katella Ave Suite 405, Anaheim, CA 92806
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 - $23.00/hour based on experience
Why Join Us: (benefits for full-time at 32+ hours/week)
Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future:
Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players. In this role, typical responsibilities include the following:
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
Schedule patient appointments in person or over the phone
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Provide patients with pertinent information about their next appointment as they check out
Respond to requests for information from patients, providers, and coworkers
Qualifications Minimum Qualifications:
High School Diploma or GED required
Preferred Qualifications:
1 Year of Front Desk Experience
Bilingual (English/Spanish Speaking)
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal‑opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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Anaheim, California
Job Description
When patients enter our centers we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.
Schedule
Center Location: 2400 E Katella Ave Suite 405, Anaheim, CA 92806
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 - $23.00/hour based on experience
Why Join Us: (benefits for full-time at 32+ hours/week)
Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future:
Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players. In this role, typical responsibilities include the following:
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
Schedule patient appointments in person or over the phone
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Provide patients with pertinent information about their next appointment as they check out
Respond to requests for information from patients, providers, and coworkers
Qualifications Minimum Qualifications:
High School Diploma or GED required
Preferred Qualifications:
1 Year of Front Desk Experience
Bilingual (English/Spanish Speaking)
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal‑opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
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