Select Physical Therapy
Medical Front Office - Patient Service Specialist
Select Physical Therapy, Truckee, California, United States, 96161
Medical Front Office - Patient Service Specialist
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients in the Physical Therapy services. The front office handles phone calls, scheduling, insurance verification and running end‑of‑day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.
When patients enter our center, we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Schedule
Center Location: 11053 Donner Pass Road, Truckee, CA 96161
Type of Employment: Full Time
Hours: Weekdays, Monday‑Friday 7:30/8:00 am – 4:00/4:30 pm
Compensation: $21.00 – $23.00 per hour based on experience
Benefits
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance
Your Health Matters: Comprehensive medical, RX, vision, and dental plan offerings
Invest in Your Future: Company‑matching 401(k) retirement plans, as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders and the business development team
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
Preferred Qualifications
Bilingual (English/Spanish Speaking)
1 Year of Medical Office Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10‑key) throughout a work day/shift
Ability to lift up to 25 lbs safely from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Wellness and Fitness Services
Hospitals and Health Care
Medical Practices
Referrals increase your chances of interviewing at Select Physical Therapy by 2×.
#J-18808-Ljbffr
When patients enter our center, we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Schedule
Center Location: 11053 Donner Pass Road, Truckee, CA 96161
Type of Employment: Full Time
Hours: Weekdays, Monday‑Friday 7:30/8:00 am – 4:00/4:30 pm
Compensation: $21.00 – $23.00 per hour based on experience
Benefits
Start Strong: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance
Your Health Matters: Comprehensive medical, RX, vision, and dental plan offerings
Invest in Your Future: Company‑matching 401(k) retirement plans, as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders and the business development team
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
Preferred Qualifications
Bilingual (English/Spanish Speaking)
1 Year of Medical Office Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10‑key) throughout a work day/shift
Ability to lift up to 25 lbs safely from ground to waist using proper body mechanics
Ability to carry office supplies up to 10 lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Wellness and Fitness Services
Hospitals and Health Care
Medical Practices
Referrals increase your chances of interviewing at Select Physical Therapy by 2×.
#J-18808-Ljbffr