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Waters

Import/Export Operations Coordinator

Waters, Franklin, Massachusetts, us, 02038

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Overview Waters is seeking a highly organized and detail-oriented Import/Export Operations Coordinator to join the Trade Operations Team in Franklin MA. This individual will be a member of a professional group responsible for the efficient and compliant movement of goods into and leaving the US, with a strong emphasis on managing Non-Resident Importer (NRI) related responsibilities. The Import/Export Operations Coordinator interfaces directly with customs brokers, third party logistics providers, as well as international vendors to ensure timely clearance and delivery of goods while complying with Waters policies and applicable government regulations.

The group is also responsible for managing the Waters Foreign Trade Zone – ensuring the program is compliant with US Customs regulations. The decisions made by this group have direct impact on the legal standing for the company as a whole.

Responsibilities

Communicate with internal customers, international subsidiaries, distributors, vendors, brokers, and carriers to ensure efficient movement of goods into the US

Maintain working relationship with foreign vendors to ensure inbound shipments adhere to Waters procedures and government regulations

Coordinate customer returns from foreign subsidiaries and distributors

Manage appropriate import documentation including customs declarations, invoices, licenses, Partner Government Agency documentation, Mill Certificates, etc.

Audit shipping documentation generated outside the Import Department for accuracy and completeness

Interface with customs brokers and carriers to resolve problems at import and proactively resolving problems independently

Audit Customs entries for accurate tariff classifications, country of origin and valuation Conduct required entry activities to correct discrepancies.

Analyze and report on various aspects of the importation process

Reporting shipments to Customs in ACE/GTS systems

Perform Quarterly Accruals for Finance Department to capture freight/duty costs at End of Quarter

Serve as the operational point of contact for Non-Resident Importer (NRI) shipments, ensuring all requirements are met for customs clearance at destination

Support internal audits and assist with maintaining compliance with customs requirements for the NRI program

Handle logistical processes in the NRI plants and orchestrate efficient flow of incoming and outgoing goods through the NRI plants

Administrative processing of shipments in the system (SAP)

Maintain shipment tracker, KPIs and metrics for NRI plants

Maintain relationship with third party logistics providers – signing off on CTPAT Questionnaire/staying current on contract renewals

Execution of all Flight Data details (tracking/consolidation notes)

Qualifications

Bachelor’s degree in business or at least 5-7 years’ import/trade related experience

Foreign Trade Zone knowledge/experience encouraged

Knowledge of US import/export regulations

Experience with international freight forwarding process and supply chain

Experience in SAP is highly desired with strong systems aptitude

Excellent written and verbal communication skills with ability to interact within all levels at Waters

Detail oriented and demonstrates exceptional organizational skills

Ability to prioritize, multitask and maintain flexibility in a fast paced, service-oriented environment

Strong Excel skills required

Company Description Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state,and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status,or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.