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New Catalyst Incorporated

Customer Service Representative | Entry-Level

New Catalyst Incorporated, Jeffersontown, Kentucky, United States

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Are you energetic, outgoing, and ready to launch your career in

event fundraising and nonprofit engagement ? Our growing team is seeking

Entry-Level Customer Service Representatives

to support fundraising campaigns, donor communications, and event operations. No prior experience is required—we provide

paid training, mentorship, and opportunities for advancement . Responsibilities

Serve as a primary contact for donors, volunteers, and event participants, providing professional, friendly support

Answer questions about fundraising campaigns, event details, and nonprofit initiatives

Document donor interactions, contributions, and campaign participation

Support the team with event coordination, outreach, and administrative tasks

Collaborate with colleagues to ensure successful campaigns and donor satisfaction

Qualifications

Outgoing, approachable, and customer-focused

Strong verbal and written communication skills

Comfortable working in fast-paced, event-driven environments

Positive attitude, reliable, and eager to learn

No prior experience required—paid training provided

Must be at least 18 years old and legally authorized to work in the U.S.

What We Offer

Immediate paid training in

customer service, fundraising, and event support

Competitive hourly pay with performance-based incentives

Opportunities for career growth into leadership, campaign management, or donor relations roles

Fun, collaborative, and purpose-driven work environment

Hands-on experience with nonprofit fundraising events and community campaigns

Kickstart your career in

event fundraising and customer service

while helping nonprofits achieve their mission.

Apply now for immediate consideration

and be part of a team making a meaningful impact!