KAPITAL
Overview
US Citizen local to MN
Anticipated Project Start Date: 11/24/2025; Anticipated End Date: 12/31/2026 with possible extension MINIMUM REQUIREMENTS 5-7 years of experience in desktop engineering or endpoint management. Expert-level knowledge of:
Microsoft Intune (Endpoint Manager) System Center Configuration Manager (SCCM/MECM) JAMF Pro for macOS management
Strong scripting skills in PowerShell Experience with Windows Autopilot, Apple Business Manager, Azure AD Join, and Hybrid Join. Demonstrated experience in incident management, platform governance, and cross-team collaboration. ServiceNow or ITSM tool experience Senior Desktop Engineer
to join their IT Client Services Team. The Senior Desktop Engineer is a key technical leader responsible for the design, implementation, and governance of Client's enterprise endpoint management platforms. This role requires deep expertise in
Microsoft Intune ,
SCCM/MECM , and
JAMF , with a strong focus on automation, compliance, and operational excellence. The ideal candidate will have 5-7 years of experience in enterprise desktop engineering and a proven ability to lead platform strategy, incident response, and cross-functional collaboration. Organizational
- Frequent contact with and IT and client staff. External Business
- Frequent contact with vendors. Job Duties Architect and manage enterprise-wide endpoint management platforms using Microsoft Intune, SCCM/MECM, and JAMF Pro. Develop and maintain task sequences in SCCM for OS deployment, application packaging, and patching. Create and deploy remediation scripts and proactive compliance policies in Intune. Lead the migration of Group Policy Objects (GPOs) to Cloud-based CSP policies to support modern management. Design and govern the software distribution platform, ensuring secure and efficient delivery of applications and updates. Keep current on relevant technologies and practices and collaborate with teams to adopt and upgrade services when appropriate. Be a thought leader within IT Infrastructure and Operations and partner closely with IT Infrastructure and Operations teams to ensure security, availability, performance, scalability, etc. Governance & Operational Leadership
Provide technical and operational governance across the desktop engineering environment. Lead incident response for endpoint-related issues, including escalation, communication, and root cause analysis. Assist and maintain desktop engineering roadmaps to ensure availability, resiliency, security, and performance. Collaborate with security, infrastructure, and support teams to align endpoint strategy with enterprise goals. Establish and deliver against the Security baselines and KPIs for patching, risk compliance, and endpoint hardening Documentation & Knowledge Management
Create and maintain technical documentation, knowledge base articles, and standard operating procedures (SOPs). Communicate platform changes and best practices to the Desktop Engineering and Support teams Strategic Planning & Continuous Improvement
Identify and implement process improvements to reduce complexity, cost, and incident volume. Evaluate and approve hardware standards, ensuring alignment with business needs and modern IT practices. Engage with third-party vendors for support, licensing, and maintenance renewals. Coordinate and lead multiple projects in a fast-paced, cross-functional environment.
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US Citizen local to MN
Anticipated Project Start Date: 11/24/2025; Anticipated End Date: 12/31/2026 with possible extension MINIMUM REQUIREMENTS 5-7 years of experience in desktop engineering or endpoint management. Expert-level knowledge of:
Microsoft Intune (Endpoint Manager) System Center Configuration Manager (SCCM/MECM) JAMF Pro for macOS management
Strong scripting skills in PowerShell Experience with Windows Autopilot, Apple Business Manager, Azure AD Join, and Hybrid Join. Demonstrated experience in incident management, platform governance, and cross-team collaboration. ServiceNow or ITSM tool experience Senior Desktop Engineer
to join their IT Client Services Team. The Senior Desktop Engineer is a key technical leader responsible for the design, implementation, and governance of Client's enterprise endpoint management platforms. This role requires deep expertise in
Microsoft Intune ,
SCCM/MECM , and
JAMF , with a strong focus on automation, compliance, and operational excellence. The ideal candidate will have 5-7 years of experience in enterprise desktop engineering and a proven ability to lead platform strategy, incident response, and cross-functional collaboration. Organizational
- Frequent contact with and IT and client staff. External Business
- Frequent contact with vendors. Job Duties Architect and manage enterprise-wide endpoint management platforms using Microsoft Intune, SCCM/MECM, and JAMF Pro. Develop and maintain task sequences in SCCM for OS deployment, application packaging, and patching. Create and deploy remediation scripts and proactive compliance policies in Intune. Lead the migration of Group Policy Objects (GPOs) to Cloud-based CSP policies to support modern management. Design and govern the software distribution platform, ensuring secure and efficient delivery of applications and updates. Keep current on relevant technologies and practices and collaborate with teams to adopt and upgrade services when appropriate. Be a thought leader within IT Infrastructure and Operations and partner closely with IT Infrastructure and Operations teams to ensure security, availability, performance, scalability, etc. Governance & Operational Leadership
Provide technical and operational governance across the desktop engineering environment. Lead incident response for endpoint-related issues, including escalation, communication, and root cause analysis. Assist and maintain desktop engineering roadmaps to ensure availability, resiliency, security, and performance. Collaborate with security, infrastructure, and support teams to align endpoint strategy with enterprise goals. Establish and deliver against the Security baselines and KPIs for patching, risk compliance, and endpoint hardening Documentation & Knowledge Management
Create and maintain technical documentation, knowledge base articles, and standard operating procedures (SOPs). Communicate platform changes and best practices to the Desktop Engineering and Support teams Strategic Planning & Continuous Improvement
Identify and implement process improvements to reduce complexity, cost, and incident volume. Evaluate and approve hardware standards, ensuring alignment with business needs and modern IT practices. Engage with third-party vendors for support, licensing, and maintenance renewals. Coordinate and lead multiple projects in a fast-paced, cross-functional environment.
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