Sam's Club
Overview
Join to apply for the
Member Team Lead
role at
Sam's Club . This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $28.00/hr Responsibilities
Assist management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance on member service approaches to resolve member complaints and issues according to company guidelines. Ensure compliance with company policies and procedures and support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicate and support membership by providing information on membership types, programs and benefits to current and prospective members; process memberships, upgrades and credit accounts; encourage membership renewals; participate in sales and marketing events; maintain marketing recaps and other required documentation. Strive to meet membership goals and promote the value of Sam’s Club products and services. Provide and ensure member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; locate merchandise; guide members on self-service technology; assist with transactions using registers or self-checkout; ensure club pick-up orders are filled. Oversee assigned area by handling claims and returns, organizing merchandise, identifying shrink and damages, and maintaining availability of carts and other equipment; assist members with transporting items as needed. Complete accounting records, file transactions and other required documentation; monitor cash operations; prepare daily deposits; investigate overages/shortages; maintain confidentiality and accuracy of financial and personal information. Develop, communicate and implement processes to meet business needs through collaboration with managers, coworkers, customers and partners; monitor progress and identify improvement opportunities. Promote and uphold compliance with company ethics and integrity standards; model and apply policies in business practices; assist management with correcting issues. Lead and participate in teams, coordinate work assignments, provide advice and support to ensure timelines and quality, and help others adapt to change. Qualifications
Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Experience leading a front-end team, including hiring, evaluating, mentoring, developing, and managing workload of others Location
Primary location: 200 N Beltline Dr, Florence, SC 29501-7403, United States of America Employment type
Part-time Job function
Information Technology Industries
Retail Benefits
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO available for vacation, sick leave, holidays, or other purposes; amount depends on job classification and tenure. See information about PTO at One.Walmart. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement Live Better U is a company-paid education benefit program for associates. Programs range from high school completion to bachelor’s degrees; tuition, books, and fees are paid for. Eligibility requirements apply. See One.Walmart for details. The hourly wage range for this position is $20.00 to $28.00.* Additional compensation in the form of premiums may apply in specific circumstances. Premiums may be based on schedule, facility, season, or work performed. Notes
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job.
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Join to apply for the
Member Team Lead
role at
Sam's Club . This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$20.00/hr - $28.00/hr Responsibilities
Assist management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance on member service approaches to resolve member complaints and issues according to company guidelines. Ensure compliance with company policies and procedures and support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicate and support membership by providing information on membership types, programs and benefits to current and prospective members; process memberships, upgrades and credit accounts; encourage membership renewals; participate in sales and marketing events; maintain marketing recaps and other required documentation. Strive to meet membership goals and promote the value of Sam’s Club products and services. Provide and ensure member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; locate merchandise; guide members on self-service technology; assist with transactions using registers or self-checkout; ensure club pick-up orders are filled. Oversee assigned area by handling claims and returns, organizing merchandise, identifying shrink and damages, and maintaining availability of carts and other equipment; assist members with transporting items as needed. Complete accounting records, file transactions and other required documentation; monitor cash operations; prepare daily deposits; investigate overages/shortages; maintain confidentiality and accuracy of financial and personal information. Develop, communicate and implement processes to meet business needs through collaboration with managers, coworkers, customers and partners; monitor progress and identify improvement opportunities. Promote and uphold compliance with company ethics and integrity standards; model and apply policies in business practices; assist management with correcting issues. Lead and participate in teams, coordinate work assignments, provide advice and support to ensure timelines and quality, and help others adapt to change. Qualifications
Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Experience leading a front-end team, including hiring, evaluating, mentoring, developing, and managing workload of others Location
Primary location: 200 N Beltline Dr, Florence, SC 29501-7403, United States of America Employment type
Part-time Job function
Information Technology Industries
Retail Benefits
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO available for vacation, sick leave, holidays, or other purposes; amount depends on job classification and tenure. See information about PTO at One.Walmart. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement Live Better U is a company-paid education benefit program for associates. Programs range from high school completion to bachelor’s degrees; tuition, books, and fees are paid for. Eligibility requirements apply. See One.Walmart for details. The hourly wage range for this position is $20.00 to $28.00.* Additional compensation in the form of premiums may apply in specific circumstances. Premiums may be based on schedule, facility, season, or work performed. Notes
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job.
#J-18808-Ljbffr