Sam’s Club
Base pay range
$21.00/hr - $29.00/hr Position Summary
Position summary information is included in the original description. The role involves supervising associates, providing direction on member service, membership processing, and supporting store operations to ensure policy compliance and high-quality customer interactions. What you’ll do
Assist management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, and training on processes and procedures. Provide direction and guidance to associates on member service approaches and techniques to resolve member complaints according to company guidelines. Ensure compliance with company policies and procedures; support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; encourage renewals; participate in sales and marketing events; document marketing activities; strive to meet membership goals. Provide and ensure member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, guiding use of self-service technology, and processing transactions at registers or self-checkout; ensure club pick-up orders are fulfilled. Oversee area operations by handling claims/returns, organizing merchandise, identifying shrink and damages, maintaining equipment and parking lot cleanliness, and assisting with member transports as needed. Complete accounting records and documentation; manage cash operations including deposits, cash fund transfers, and investigations of overages/shortages; maintain confidentiality and accuracy of financial information. Develop and implement processes to meet business needs by collaborating with managers, coworkers, customers, and partners; analyze information, monitor results, and address improvement opportunities. Promote compliance with ethics and integrity policies; explain and demonstrate policy application; support corrective actions and the Open Door Policy. Lead and participate in teams, coordinate work, provide feedback, and adapt to changes or new challenges to achieve timelines and quality. Promote a positive member experience and contribute to a productive, customer-focused environment. Benefits and compensation details
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO policies vary by job classification and length of employment; information available per policy Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, and other programs Live Better U is a company-paid education benefit program for associates; some programs require eligibility and are subject to change. See One.Walmart for details. The hourly wage range for this position is $21.00 to $29.00. Actual rate is determined by location and applicable laws. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances based on schedule, facility, season, or work performed. Multiple premiums may apply if criteria are met. Minimum qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months of retail experience including operating front-end equipment (e.g., cash register) and 6 months of customer service experience Must be 18 years of age or older Preferred qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Experience leading a front-end team and supervising, including hiring, evaluating, mentoring, developing, and managing workload Locations and job metadata
Primary location: 7 Consumer Sq, Plattsburgh, NY 12901-6508, United States Seniority level: Mid-Senior level Employment type: Part-time Job function: Information Technology Industries: Retail Notes
Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy regarding illegal drugs and alcohol. This policy applies to all employees and aims to create a safe and productive work environment. Additional postings and related roles
Other job postings and related roles may appear in the listing but are not part of this position's core responsibilities. For reference, sample roles include: Seasonal/Manufacturing leadership positions, Community Manager roles, and various bonuses or location-specific postings shown in the original listing.
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$21.00/hr - $29.00/hr Position Summary
Position summary information is included in the original description. The role involves supervising associates, providing direction on member service, membership processing, and supporting store operations to ensure policy compliance and high-quality customer interactions. What you’ll do
Assist management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, and training on processes and procedures. Provide direction and guidance to associates on member service approaches and techniques to resolve member complaints according to company guidelines. Ensure compliance with company policies and procedures; support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; encourage renewals; participate in sales and marketing events; document marketing activities; strive to meet membership goals. Provide and ensure member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, guiding use of self-service technology, and processing transactions at registers or self-checkout; ensure club pick-up orders are fulfilled. Oversee area operations by handling claims/returns, organizing merchandise, identifying shrink and damages, maintaining equipment and parking lot cleanliness, and assisting with member transports as needed. Complete accounting records and documentation; manage cash operations including deposits, cash fund transfers, and investigations of overages/shortages; maintain confidentiality and accuracy of financial information. Develop and implement processes to meet business needs by collaborating with managers, coworkers, customers, and partners; analyze information, monitor results, and address improvement opportunities. Promote compliance with ethics and integrity policies; explain and demonstrate policy application; support corrective actions and the Open Door Policy. Lead and participate in teams, coordinate work, provide feedback, and adapt to changes or new challenges to achieve timelines and quality. Promote a positive member experience and contribute to a productive, customer-focused environment. Benefits and compensation details
Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase, and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO policies vary by job classification and length of employment; information available per policy Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, and other programs Live Better U is a company-paid education benefit program for associates; some programs require eligibility and are subject to change. See One.Walmart for details. The hourly wage range for this position is $21.00 to $29.00. Actual rate is determined by location and applicable laws. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances based on schedule, facility, season, or work performed. Multiple premiums may apply if criteria are met. Minimum qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months of retail experience including operating front-end equipment (e.g., cash register) and 6 months of customer service experience Must be 18 years of age or older Preferred qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Experience leading a front-end team and supervising, including hiring, evaluating, mentoring, developing, and managing workload Locations and job metadata
Primary location: 7 Consumer Sq, Plattsburgh, NY 12901-6508, United States Seniority level: Mid-Senior level Employment type: Part-time Job function: Information Technology Industries: Retail Notes
Walmart and its subsidiaries are committed to maintaining a drug-free workplace with a no-tolerance policy regarding illegal drugs and alcohol. This policy applies to all employees and aims to create a safe and productive work environment. Additional postings and related roles
Other job postings and related roles may appear in the listing but are not part of this position's core responsibilities. For reference, sample roles include: Seasonal/Manufacturing leadership positions, Community Manager roles, and various bonuses or location-specific postings shown in the original listing.
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