Progress Residential, L.P.
Overview
Progress Residential® is the largest provider of high-quality, single-family rental homes in the United States. With more than 90,000 homes across growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Text ProgressJobs to 25000 and you can chat with our Recruiting AI Assistant Kate who can help you find jobs, apply for jobs and answer your questions. The Service Technician III - HVAC is a key associate in providing an outstanding customer experience while providing cost and expense controls. The Service Technician III - HVAC works on the Property Management team to inspect, troubleshoot and repair HVAC systems in our Progress Residential single family homes. Additional residential maintenance and repairs are required as needed. Responsibilities
Ability to quickly assess the situation and determine the appropriate steps necessary to resolve the service requests while providing outstanding customer service and representing Progress Residential.
Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement and modifications of equipment or systems as needed or requested by customers, involving the following areas:
Electrical, plumbing and HVAC systems
Appliances
Water irrigation systems
Stairs, gates, fences, patios, railings
Tile, carpet, and flooring
Roofing, gutters, fasteners
Interior/exterior lights and ceiling fans
Fireplaces and Gas fixtures
Shutters, doors, cabinets, windows, sliding glass doors and locks
Leaks
Drywall and Painting
Pool areas, tile, hot tub/spa, pool furniture
Other service areas as required
Diagnose and troubleshoot advanced issues and then repair or replace defective equipment, components, or wiring on HVAC equipment.
Report all major repairs or replacements prior to any expenditure of funds.
Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition.
Operate in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.).
Ensure all workplace safety standards and practices are upheld.
Complete service requests in a professional and timely manner.
Maintain regular attendance and excellent punctuality.
All other duties assigned.
Qualifications
High school diploma or equivalent (required).
Minimum of 5 years’ experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.).
Technical college or trade program with HVAC certification (preferred).
EPA Certification (Required).
Minimum 5 years’ experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical.
Experience repairing all makes & models of residential appliances in customers’ homes (preferred).
Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances (preferred).
Ability to install all makes & models of residential appliances (preferred).
Owner must have their own basic tools required to perform ongoing service in residential environments.
Maintain reliable transportation daily to professionally and safely transport required materials (ladders, hot water heaters, appliances, etc.).
Must possess valid driver’s license in the working state.
Available for on-call service, weekends and evenings as needed.
Previous experience in either the single-family or multi-family rental industry (preferred).
Must possess ability to work under pressure and meet multiple, sometimes competing, tight deadlines.
Ability to interact with residents and vendors/contractors tactfully and professionally.
Strong organizational skills and communication; good people skills.
Typical physical demands: Regularly sit and stand for extended periods, climb stairs, and lift up to 50 pounds.
Must be knowledgeable of all pertinent laws and EPA/OSHA regulations.
Working knowledge of Microsoft Office and handheld devices (Smartphone, iPad preferred).
Honest, ethical, and able to handle information confidentially.
What you can expect from us
Progress Residential® offers comprehensive training, quarterly summits, and town hall meetings to support growth and knowledge sharing.
Competitive compensation, including a performance-based bonus.
Generous benefits package including healthcare for you and your family, parental leave, paid time off, 401k match, 10 paid holidays, and more.
Closing Statement:
This summary is not an all-inclusive description of job duties. Other duties may be assigned by the supervisor at any time based on company needs. Progress Residential® is an Equal Opportunity employer, m/f/d/v. Privacy Policy
#J-18808-Ljbffr
Progress Residential® is the largest provider of high-quality, single-family rental homes in the United States. With more than 90,000 homes across growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership. Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Text ProgressJobs to 25000 and you can chat with our Recruiting AI Assistant Kate who can help you find jobs, apply for jobs and answer your questions. The Service Technician III - HVAC is a key associate in providing an outstanding customer experience while providing cost and expense controls. The Service Technician III - HVAC works on the Property Management team to inspect, troubleshoot and repair HVAC systems in our Progress Residential single family homes. Additional residential maintenance and repairs are required as needed. Responsibilities
Ability to quickly assess the situation and determine the appropriate steps necessary to resolve the service requests while providing outstanding customer service and representing Progress Residential.
Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement and modifications of equipment or systems as needed or requested by customers, involving the following areas:
Electrical, plumbing and HVAC systems
Appliances
Water irrigation systems
Stairs, gates, fences, patios, railings
Tile, carpet, and flooring
Roofing, gutters, fasteners
Interior/exterior lights and ceiling fans
Fireplaces and Gas fixtures
Shutters, doors, cabinets, windows, sliding glass doors and locks
Leaks
Drywall and Painting
Pool areas, tile, hot tub/spa, pool furniture
Other service areas as required
Diagnose and troubleshoot advanced issues and then repair or replace defective equipment, components, or wiring on HVAC equipment.
Report all major repairs or replacements prior to any expenditure of funds.
Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition.
Operate in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.).
Ensure all workplace safety standards and practices are upheld.
Complete service requests in a professional and timely manner.
Maintain regular attendance and excellent punctuality.
All other duties assigned.
Qualifications
High school diploma or equivalent (required).
Minimum of 5 years’ experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.).
Technical college or trade program with HVAC certification (preferred).
EPA Certification (Required).
Minimum 5 years’ experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical.
Experience repairing all makes & models of residential appliances in customers’ homes (preferred).
Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances (preferred).
Ability to install all makes & models of residential appliances (preferred).
Owner must have their own basic tools required to perform ongoing service in residential environments.
Maintain reliable transportation daily to professionally and safely transport required materials (ladders, hot water heaters, appliances, etc.).
Must possess valid driver’s license in the working state.
Available for on-call service, weekends and evenings as needed.
Previous experience in either the single-family or multi-family rental industry (preferred).
Must possess ability to work under pressure and meet multiple, sometimes competing, tight deadlines.
Ability to interact with residents and vendors/contractors tactfully and professionally.
Strong organizational skills and communication; good people skills.
Typical physical demands: Regularly sit and stand for extended periods, climb stairs, and lift up to 50 pounds.
Must be knowledgeable of all pertinent laws and EPA/OSHA regulations.
Working knowledge of Microsoft Office and handheld devices (Smartphone, iPad preferred).
Honest, ethical, and able to handle information confidentially.
What you can expect from us
Progress Residential® offers comprehensive training, quarterly summits, and town hall meetings to support growth and knowledge sharing.
Competitive compensation, including a performance-based bonus.
Generous benefits package including healthcare for you and your family, parental leave, paid time off, 401k match, 10 paid holidays, and more.
Closing Statement:
This summary is not an all-inclusive description of job duties. Other duties may be assigned by the supervisor at any time based on company needs. Progress Residential® is an Equal Opportunity employer, m/f/d/v. Privacy Policy
#J-18808-Ljbffr