Receptionist
Apply for the Receptionist role at H&R Block.
Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
We are committed to continuous improvement and a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth.
A Typical Day
Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist, you will focus on how to wow clients now and in the future by answering phones, greeting clients, matching them with the best‑suited tax professional, scheduling appointments, maintaining office cleanliness, and performing other duties as assigned.
Requirements
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales or marketing experience is a plus.
Qualifications
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferred times.
- Ensure all client needs are met during service, in person, over the phone, or virtually.
- Maintain office cleanliness and the organization of resources with team members.
- Other duties as assigned.
Experience & Skills
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency, including Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
- Other benefits and incentive compensation plans may apply.
Pay Range
$11.00 - $27.00 per hour.
Equal Employment Opportunity
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.