H&R Block is hiring: Receptionist in Grand Rapids

Receptionist at H&R Block – Grand Rapids, MN.

We’re hiring a seasonal Client Service Professional / Receptionist who will greet clients, match them to tax professionals, and ensure a great experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs have been met during service both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience (optional).
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

Benefits and Compensation

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

Pay Range: $11.00 – $27.00 per hour. Employment Type: Full‑time. Seniority Level: Not applicable.