Receptionist Job at H&R Block in San Antonio

Job Overview

Receptionist position at H&R Block located in San Antonio, TX. This seasonal client service professional/receptionist role focuses on welcoming clients, answering phones, scheduling appointments, and maintaining office organization.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferred times.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service environment.
• Ability to work flexible schedule and/or in multiple locations.
• Experience working in a fast‑paced environment.
• Ability to multi‑task and strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.
• Sales or marketing experience is a plus.

Benefits

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to build healthy habits.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
• Access to employee resources and support programs.

Equal Employment Opportunity

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.