Receptionist Job at H&R Block in Lakewood Township

Receptionist

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Company Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Typical Day

Helping others is what we do best here, so you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year.

Preferred Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as they prefer
• Ensure all client needs are met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skill Requirements

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer‑proficient with ability to use Microsoft Office

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
• Click here to checkout all available benefits

Pay Range

$11.00 – $27.00 per hour. Local minimum wage laws apply. Successful candidates may participate in incentive compensation or short‑term incentive plans.

Equal Employment Opportunity

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.