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Indiana University

Jellison Living Learning Center Coordinator (Student Life Specialist)

Indiana University, Bloomington, Indiana, United States, 47401

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Jellison Living Learning Center Coordinator (Student Life Specialist) Join to apply for the

Jellison Living Learning Center Coordinator (Student Life Specialist)

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Indiana University .

The Kelley School of Business at Indiana University (IU) is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 137,000 living alumni around the globe.

The Kelley Undergraduate Program is comprised of a community of business and education leaders, serving over 10,000 undergraduate students. The Brian D. Jellison Living Learning Center (JLLC), formerly the Kelley Living Learning Center, serves as the only LLC for Kelley School of Business track first‑year students at IU. The JLLC is part of the Student Communities division in the academic unit of the Kelley Undergraduate Program. Kelley is proud to be ranked in the top 8 of all undergraduate business programs by U.S. News and World Report (2023).

Key Areas of Support

Catering

Department email and phone call management

Website updating

Ordering office supplies

Trip facilitation and travel arrangements

Coordination with corporate partners

Program assignment

Event planning/management

Financial operations support

Department‑Specific Responsibilities

Provides logistical, administrative, and program support for the 500+ community members for the residential JLLC at McNutt Residence Hall.

Supports 5 full‑time and 15+ part‑time hourly and Graduate Assistant team members.

Coordinates events with corporate partners and Kelley faculty, supports BUS‑X180 instructors, greets current and prospective students and their families, and serves as the first line of welcome to the JLLC.

Provides a fair and safe space for staff to work and students to thrive.

Assists with administrative needs related to the daily operations, planning, and implementation of student life initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.

Serves as a liaison to campus partners for cross‑departmental student life initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.

Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports.

Provides directions, support, and information to student organization representatives and other visitors to the department.

Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.

May assist with ordering or creation of promotional materials for student organizations.

May provide guidance to other Student Life Coordinators.

General Responsibilities

Develops and implements programs and initiatives geared at improving student engagement and involvement outcomes at the program, department/division, or campus level.

Interfaces directly with students, attending student life events and programs and gathering satisfaction feedback from student participants to implement into future student life initiatives and objectives.

Collaborates with staff in own department and other departments, as well as student organization leaders, on shared student life goals, often coordinating funding to sponsor student life initiatives.

Measures and evaluates effectiveness of student life initiatives against projected outcomes; prepares reports and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.

Provides guidance to student organizations regarding operations, budget, leadership, activities, recruitment, registration, policies, and compliance. Promotes leadership and student development through advising of individual student leaders and volunteers. Contributes to formation, interpretation, and implementation of student organization policies.

Plans and coordinates communications for student life initiatives to ensure student participation and inclusion.

Education Required : Bachelor's degree in public affairs, public health, counseling, social work, education, business, or related field.

Preferred Education Some experience in student services, higher education, or related field.

Work Experience Some experience in student services, higher education, or related field.

Skills

Proficient communication skills

Maintains a high degree of professionalism

Demonstrates time management and priority setting skills

Demonstrates a high commitment to quality

Possesses flexibility to work in a fast paced, dynamic environment

Seeks to acquire knowledge in area of specialty

Demonstrates ability to maintain confidential information

Demonstrates customer service skills

Ability to build strong partnerships with students and other university departments

Articulate and responsive to colleagues

Knowledge of university systems including SIS, TIME, Canvas and course management tools

Demonstrates social media skills

Exposure to residence halls

Experience with databases and documentation (or comparable higher education experience)

Attention to detail in communicating with prospective students and their parents, current students, and key campus constituents

Ability to accurately review and complete detail-oriented projects

Ability to take responsibility and function under various levels of supervision

Experience and expertise working with a wide range of people and challenges on a daily basis

Strong written and verbal communication skills are critical

To fulfill business needs, other duties may be assigned

Committed to providing a safe space for staff to work and students to thrive

Physical and Work Environment This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. In addition to typical office work, the Coordinator will engage in medium moving requirements, including moving boxes of supplies for programs, 25‑50 pound boxes for orientation, facilitating food service, and setting furniture for special events. Hours of work will closely mirror the academic cycle with key consideration for important programs and events such as JLLC Accelerate, Direct Admit weekends, and community selection/assignment timeframes. Some lunch hours, evenings, and a rare occasional weekend will require support.

Benefits

Comprehensive medical and dental insurance

Health savings account with generous IU contributions

Healthcare and dependent care flexible spending accounts

Basic group life insurance paid by IU

Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance

Base retirement plan with generous IU contributions, subject to vesting

Voluntary supplemental retirement plan options

Tuition subsidy for employees and family members taking IU courses

10 paid holidays plus a paid winter break each year

Generous paid time off plans

Paid leave for new parents and IU-sponsored volunteer events

Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Indiana University is an equal‑opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination for contact information.

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