Lawyers for Justice, P.C.
Intake Specialist
Growing law firm in the Los Angeles area, a powerhouse in plaintiff's side wage‑and‑hour class action litigation, seeks a highly‑qualified Intake Specialist to join its expanding team. The firm handles a robust caseload in federal and state courts against regional, national, and Fortune 500 companies.
Base pay range:
$20.00/hr – $25.00/hr
Responsibilities
Answer inbound phone calls and place outbound calls with stellar customer service, professionalism, enthusiasm, and compassion.
Perform unbiased screening on all inbound phone calls for potential clients.
Assess and determine the viability of inbound phone calls during the client intake screening process.
Assist in locating missing or unreachable clients as assigned by the Intake Manager.
Perform other related duties as assigned.
*The company reserves the right to add or change duties at any time.
Required Skills and Abilities
Ability to communicate effectively with a range of individuals.
Excellent interpersonal social skills at all times.
Ability to exhibit compassion, empathy, and professionalism when communicating with potential and current clients.
Ability to work alone or as part of a team.
Attention to detail.
Time management and multi‑tasking skills.
Maintaining composure and professionalism under pressure.
Familiarity with Microsoft Office Suite and other applications (Adobe, Internet).
Qualifications
Bachelor’s degree (Preferred).
Knowledge of Personal Injury, Employment Law and/or Workers’ Compensation strongly preferred.
Salesforce/Litify software background is a major plus.
Excellent written and verbal communication skills.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Physical activity including bending, stooping, repetitive motion, and lifting up to 20 pounds.
Work Remotely No
Schedule
8 hour shift
Monday to Friday
401(k)
Health insurance
Paid time off
Vision insurance
Seniority Level Entry level
Employment Type Full-time
Job Function Administrative and Legal
Industry Law Practice
Benefits
Medical insurance
Vision insurance
401(k)
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Base pay range:
$20.00/hr – $25.00/hr
Responsibilities
Answer inbound phone calls and place outbound calls with stellar customer service, professionalism, enthusiasm, and compassion.
Perform unbiased screening on all inbound phone calls for potential clients.
Assess and determine the viability of inbound phone calls during the client intake screening process.
Assist in locating missing or unreachable clients as assigned by the Intake Manager.
Perform other related duties as assigned.
*The company reserves the right to add or change duties at any time.
Required Skills and Abilities
Ability to communicate effectively with a range of individuals.
Excellent interpersonal social skills at all times.
Ability to exhibit compassion, empathy, and professionalism when communicating with potential and current clients.
Ability to work alone or as part of a team.
Attention to detail.
Time management and multi‑tasking skills.
Maintaining composure and professionalism under pressure.
Familiarity with Microsoft Office Suite and other applications (Adobe, Internet).
Qualifications
Bachelor’s degree (Preferred).
Knowledge of Personal Injury, Employment Law and/or Workers’ Compensation strongly preferred.
Salesforce/Litify software background is a major plus.
Excellent written and verbal communication skills.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Physical activity including bending, stooping, repetitive motion, and lifting up to 20 pounds.
Work Remotely No
Schedule
8 hour shift
Monday to Friday
401(k)
Health insurance
Paid time off
Vision insurance
Seniority Level Entry level
Employment Type Full-time
Job Function Administrative and Legal
Industry Law Practice
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr