Receptionist – H&R Block
Overview
Help clients feel supported and confident. As a seasonal Client Service Professional/Receptionist, you will serve as the first point of contact, welcoming and assisting clients in person, over the phone, or virtually.
Typical Day
You will greet visitors, answer phones, schedule appointments, and ensure every client’s needs are met during the service experience.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients per their preferred times.
- Ensure all clients’ needs are met during service in person, over the phone, or virtually.
- Maintain office cleanliness and resource organization with team members.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales or marketing experience.
Experience & Skills
- Experience working in a fast‑paced environment.
- Previous customer‑service experience.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Proficient with Microsoft Office.
Why Work for Us
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings, Employee Stock Purchase Plan (eligibility applies).
Company Culture
At H&R Block, we believe in a high‑performing, connected culture where everyone feels they belong. We invest in your well‑being and growth.
Equal Opportunity Employer
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 – $27.00 per hour (local minimum wage laws apply).
Job Details
Seniority level: Not applicable. Employment type: Full‑time. Job function: Administrative. Industries: Retail.
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