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H&R Block

Receptionist Job at H&R Block in Alton

H&R Block, Alton, IL, United States, 62002

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Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high-performing, connected culture where everyone feels like they belong.

Typical Day

As a seasonal Client Service Professional/Receptionist, you will focus on how to wow clients now and in the future.

Qualifications

  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with Microsoft Office

Responsibilities

  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients according to their preferences.
  • Ensure all client needs are met during service in person, phone, or virtually.
  • Maintain office cleanliness and organization of resources with team members.
  • Other duties as assigned.

Benefits

  • Employee Assistance Program, Health Advocate.
  • Wellbeing program, BetterYou.
  • Neurodiversity and caregiver support available.
  • Various discounts on everyday items and services.
  • Medical coverage, 401(k) retirement savings, and employee stock purchase plan.

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$11.00 - $27.00 per hour.

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