H&R Block
Receptionist (Seasonal)
H&R Block is hiring a Seasonal Receptionist / Client Service Professional. The role focuses on providing exceptional client service in a fast‑paced environment.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the most appropriate tax professional for their needs.
- Schedule client appointments according to client preferences.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources in collaboration with team members.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
- Previous experience in a customer service environment.
- Experience working in a fast‑paced environment.
- Ability to multitask and strong organizational and time‑management skills.
- Computer proficiency, including Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Well‑being program (BetterYou) to help build healthy habits.
- Neurodiversity and caregiver support available.
- Various discounts on everyday items and services.
- Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (subject to additional requirements).
Pay Range
$11.00 - $27.00 per hour, subject to local minimum wage laws and other job‑related factors.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.