Receptionist
H&R Block
H&R Block is dedicated to inspiring confidence and helping clients, associates, and communities. We value a high‑performing, connected culture where everyone belongs.
Job Overview
As a seasonal Client Service Professional/Receptionist, you will serve as the first point of contact, ensuring clients feel welcome and guided throughout their experience. Your role will involve answering phones, greeting clients, matching them with the appropriate tax professional, scheduling appointments, and maintaining the front office environment.
Responsibilities
- Answer phones and greet clients in a friendly, personalized manner.
- Match clients with the most suitable tax professional based on their needs.
- Schedule appointments according to client preferences.
- Ensure all client needs are met during in‑person, phone, or virtual service.
- Maintain office cleanliness and organization.
- Perform other duties as assigned.
Qualifications & Experience
- High school diploma or equivalent.
- Flexible schedule and ability to work at multiple locations.
- Sales or marketing experience (preferred).
- Experience working in a fast‑paced environment.
- Previous customer‑service experience.
- Strong multitasking, organizational, and time‑management skills.
- Computer proficiency with Microsoft Office.
Benefits
- Employee Assistance Program
- Well‑being program (BetterYou)
- Neurodiversity and caregiver support
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
Pay Range
$11.00 – $27.00 per hour
Equal Employment Opportunity Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.