Rose International
Date Posted:
11/07/2025 Hiring Organization:
Rose International Position Number:
491126 Industry:
Government/Staffing Job Title:
Desktop Support Technician Job Location:
Trenton, NJ, USA, 08625 Work Model:
Onsite Shift:
General Employment Type:
Temporary FT/PT:
Full-Time Estimated Duration (In months):
13 Min Hourly Rate ($):
30.00 Max Hourly Rate ($):
40.00 Must Have Skills/Attributes:
Azure, GitHub, Salesforce, Troubleshooting Experience Desired:
Public-sector or multi-project environment experience is a plus (3 yrs)
Please make sure you read the following details carefully before making any applications. **C2C is not available**
Job Description ***Only qualified Desktop Support Technician candidates located at the Trenton, NJ area to be considered due to the position requiring an onsite presence***
Required Skills: • IT support or endpoint administration (3 Years) • Windows 11 OS configuration and troubleshooting skills (3 Years) • Dell/HP PC hardware configuration and troubleshooting skills (3 Years) • Proficient with Intune AND Azure AD (3 Years) • MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) (3 Years) • Familiarity with Microsoft 365 account management (3 Years) • Experience with ZPA or similar Zero Trust access tools (3 Years) • Familiarity with GitHub and Salesforce (3 Years) • Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows (3 Years)
Desired Skills: • Public-sector or multi-project environment experience is a plus (3 Years)
SUMMARY: The client is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365. Responsibilities: • Package and deploy software via Microsoft Intune • Configure Zscaler Private Access (ZPA) policies and groups • Support hardware replacement and device setup • Troubleshoot Windows 11 auto-enrollment and security features • Assist with Android and cross-device enrollment • Migrate users from Avaya to Microsoft Teams Phones • Provision and manage accounts across Azure AD, GitHub, Salesforce • Respond to Tier 1/2 technical support requests • Maintain system setup and support documentation
**Only those lawfully authorized to work in the designated country associated with the position will be considered. **
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **
Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
11/07/2025 Hiring Organization:
Rose International Position Number:
491126 Industry:
Government/Staffing Job Title:
Desktop Support Technician Job Location:
Trenton, NJ, USA, 08625 Work Model:
Onsite Shift:
General Employment Type:
Temporary FT/PT:
Full-Time Estimated Duration (In months):
13 Min Hourly Rate ($):
30.00 Max Hourly Rate ($):
40.00 Must Have Skills/Attributes:
Azure, GitHub, Salesforce, Troubleshooting Experience Desired:
Public-sector or multi-project environment experience is a plus (3 yrs)
Please make sure you read the following details carefully before making any applications. **C2C is not available**
Job Description ***Only qualified Desktop Support Technician candidates located at the Trenton, NJ area to be considered due to the position requiring an onsite presence***
Required Skills: • IT support or endpoint administration (3 Years) • Windows 11 OS configuration and troubleshooting skills (3 Years) • Dell/HP PC hardware configuration and troubleshooting skills (3 Years) • Proficient with Intune AND Azure AD (3 Years) • MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) (3 Years) • Familiarity with Microsoft 365 account management (3 Years) • Experience with ZPA or similar Zero Trust access tools (3 Years) • Familiarity with GitHub and Salesforce (3 Years) • Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows (3 Years)
Desired Skills: • Public-sector or multi-project environment experience is a plus (3 Years)
SUMMARY: The client is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365. Responsibilities: • Package and deploy software via Microsoft Intune • Configure Zscaler Private Access (ZPA) policies and groups • Support hardware replacement and device setup • Troubleshoot Windows 11 auto-enrollment and security features • Assist with Android and cross-device enrollment • Migrate users from Avaya to Microsoft Teams Phones • Provision and manage accounts across Azure AD, GitHub, Salesforce • Respond to Tier 1/2 technical support requests • Maintain system setup and support documentation
**Only those lawfully authorized to work in the designated country associated with the position will be considered. **
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **
Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.