Rose International
NEW JOB OPENING DESKTOP SUPPORT TECHNICIAN IN TRENTON, NJ, USA!
Rose International, Jersey City, New Jersey, United States, 07390
Job Description
***Only qualified Desktop Support Technician candidates located at the Trenton, NJ area to be considered due to the position requiring an onsite presence***
Required Skills: • IT support or endpoint administration (3 Years) • Windows 11 OS configuration and troubleshooting skills (3 Years) • Dell/HP PC hardware configuration and troubleshooting skills (3 Years) • Proficient with Intune AND Azure AD (3 Years) • MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) (3 Years) • Familiarity with Microsoft 365 account management (3 Years) • Experience with ZPA or similar Zero Trust access tools (3 Years) • Familiarity with GitHub and Salesforce (3 Years) • Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows (3 Years)
Desired Skills: • Public-sector or multi-project environment experience is a plus (3 Years)
SUMMARY: The client is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365.. Responsibilities: • Package and deploy software via Microsoft Intune • Configure Zscaler Private Access (ZPA) policies and groups • Support hardware replacement and device setup • Troubleshoot Windows 11 auto-enrollment and security features • Assist with Android and cross-device enrollment • Migrate users from Avaya to Microsoft Teams Phones • Provision and manage accounts across Azure AD, GitHub, Salesforce • Respond to Tier 1/2 technical support requests • Maintain system setup and support documentation
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits: For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Required Skills: • IT support or endpoint administration (3 Years) • Windows 11 OS configuration and troubleshooting skills (3 Years) • Dell/HP PC hardware configuration and troubleshooting skills (3 Years) • Proficient with Intune AND Azure AD (3 Years) • MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution) (3 Years) • Familiarity with Microsoft 365 account management (3 Years) • Experience with ZPA or similar Zero Trust access tools (3 Years) • Familiarity with GitHub and Salesforce (3 Years) • Knowledge of SCCM for computer imaging (for device configuration) AND trouble ticket resolution and workflows (3 Years)
Desired Skills: • Public-sector or multi-project environment experience is a plus (3 Years)
SUMMARY: The client is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365.. Responsibilities: • Package and deploy software via Microsoft Intune • Configure Zscaler Private Access (ZPA) policies and groups • Support hardware replacement and device setup • Troubleshoot Windows 11 auto-enrollment and security features • Assist with Android and cross-device enrollment • Migrate users from Avaya to Microsoft Teams Phones • Provision and manage accounts across Azure AD, GitHub, Salesforce • Respond to Tier 1/2 technical support requests • Maintain system setup and support documentation
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits: For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).