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Rose International

Desktop Support Technician

Rose International, Trenton, New Jersey, us, 08628

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Job Description Only qualified Desktop Support Technician candidates located in the Trenton, NJ area will be considered due to the position requiring an onsite presence.

Position: Desktop Support Technician. Work model: Onsite. Employment type: Temporary. Duration: 13 months. Salary: $30.00–$40.00 per hour.

The client is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks. This role supports enterprise-wide initiatives and works closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, GitHub, Salesforce, and Microsoft 365.

Required Skills

IT support or endpoint administration (3 years)

Windows 11 OS configuration and troubleshooting (3 years)

Dell/HP PC hardware configuration and troubleshooting (3 years)

Proficient with Intune and Azure AD (3 years)

MS Office 365, Teams, Outlook (user profile setup, end‑user trouble ticket resolution) (3 years)

Familiarity with Microsoft 365 account management (3 years)

Experience with ZPA or similar Zero Trust access tools (3 years)

Familiarity with GitHub and Salesforce (3 years)

Knowledge of SCCM for computer imaging and ticket resolution workflows (3 years)

Desired Skills

Public‑sector or multi‑project environment experience is a plus (3 years)

Responsibilities

Package and deploy software via Microsoft Intune

Configure Zscaler Private Access (ZPA) policies and groups

Support hardware replacement and device setup

Troubleshoot Windows 11 auto‑enrollment and security features

Assist with Android and cross‑device enrollment

Migrate users from Avaya to Microsoft Teams Phones

Provision and manage accounts across Azure AD, GitHub, Salesforce

Respond to Tier 1/2 technical support requests

Maintain system setup and support documentation

Benefits For information and details on employment benefits offered with this position, please visit the company website or contact the HR department through the secure portal.

Equal Opportunity Employer Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E‑Verify). (Posting required by OCGA 13/10-91).

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