Minnesota Department of Human Services
Continuous Improvement Analyst - Management Analyst 4
Minnesota Department of Human Services, Saint Paul, Minnesota, United States, 55199
Working Title:
Continuous Improvement Analyst Job Class:
Management Analyst 4 Agency:
Human Services Dept Job ID: 90047 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 11/05/2025 Closing Date: 11/19/2025 Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office Division/Unit: DHS-Central Office / MS DHS OCI Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm Days of Work: Monday - Friday Travel Required: No Salary Range: $33.48 - $49.66 / hourly; $69,906 - $103,690 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This posting may be used to fill multiple vacancies*** This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.*** As a Continuous Improvement Analyst on the Training and Systems Development team, you will support the Department of Human Services’ (DHS) efforts to advance the culture of continuous improvement (CI) and innovation. This position initiates, leads, and supports all CI efforts for and with business areas throughout the agency. This role provides CI training, mentorship, and consultation to DHS employees to build CI capacity and drive results within the agency. Responsibilities include but may not be limited to:
Develop, deliver, and evaluate CI training. Mentor DHS staff at all levels throughout the agency to build CI capacity. Lead improvement and innovation projects across the department to improve efficiency and effectiveness of business processes. Monitor improvement implementation efforts and communicate results to stakeholders to ensure progress and transparency. Conduct agency-level analyses and provide DHS leaders with information necessary for decision-making. Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.** Three (3) years of professional experience with continuous improvement. Experience must demonstrate the following: Experience training and/or coaching Continuous Improvement tools and methodologies. Experience applying adult learning principles, modifying and presenting training content to groups of varying size. The application of Lean, Six Sigma or other continuous improvement methodologies to evaluate, design, and improve business process and facilitate multiple improvement projects within an organization. Expertise with DMAIC/ DMADV or similar methodology to include defining a problem, analyzing data to understand the problem, identification of solutions and process improvements to solve the problem. General knowledge of project management theory and practice. Experience conducting data planning, collection, analysis, and/or reporting. Facilitation of continuous improvement events, such as Kaizen, solution design sessions, and process mapping. Effective communication of timelines, expectations, progress, and results. **A Bachelor’s degree in Engineering, Human Services, Public Health, Business, or a related degree may substitute for one (1) year of experience. ** OR **A Master’s degree in Engineering, Human Services, Public Health, Business, or a related degree may substitute for two (2) years of experience. ** Preferred Qualifications
Certification in Continuous Improvement methodologies such as LEAN, Six Sigma Green Belt or Black Belt certification. Formal training or certification in learning and development (e.g. APTD, CPTD, instructional design certificate, etc.) Formal training or certification in project management tools or methodologies, including using project management tools (e.g. Gantt charts, communication plans, task tracking and project plans, etc.). Experience with SharePoint including creating sites, setting permissions, and creating document libraries. Strong understanding of or experience with data analysis, interpretation, and synthesis to present accurate and useful information. Variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements
REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to
http://www.mn.gov/careers . Contact If you have questions about this position, contact Anne at anne.campbell@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at alexander.duren@state.mn.us. If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance. About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential. Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being. Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
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Continuous Improvement Analyst Job Class:
Management Analyst 4 Agency:
Human Services Dept Job ID: 90047 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 11/05/2025 Closing Date: 11/19/2025 Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office Division/Unit: DHS-Central Office / MS DHS OCI Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm Days of Work: Monday - Friday Travel Required: No Salary Range: $33.48 - $49.66 / hourly; $69,906 - $103,690 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This posting may be used to fill multiple vacancies*** This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.*** As a Continuous Improvement Analyst on the Training and Systems Development team, you will support the Department of Human Services’ (DHS) efforts to advance the culture of continuous improvement (CI) and innovation. This position initiates, leads, and supports all CI efforts for and with business areas throughout the agency. This role provides CI training, mentorship, and consultation to DHS employees to build CI capacity and drive results within the agency. Responsibilities include but may not be limited to:
Develop, deliver, and evaluate CI training. Mentor DHS staff at all levels throughout the agency to build CI capacity. Lead improvement and innovation projects across the department to improve efficiency and effectiveness of business processes. Monitor improvement implementation efforts and communicate results to stakeholders to ensure progress and transparency. Conduct agency-level analyses and provide DHS leaders with information necessary for decision-making. Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.** Three (3) years of professional experience with continuous improvement. Experience must demonstrate the following: Experience training and/or coaching Continuous Improvement tools and methodologies. Experience applying adult learning principles, modifying and presenting training content to groups of varying size. The application of Lean, Six Sigma or other continuous improvement methodologies to evaluate, design, and improve business process and facilitate multiple improvement projects within an organization. Expertise with DMAIC/ DMADV or similar methodology to include defining a problem, analyzing data to understand the problem, identification of solutions and process improvements to solve the problem. General knowledge of project management theory and practice. Experience conducting data planning, collection, analysis, and/or reporting. Facilitation of continuous improvement events, such as Kaizen, solution design sessions, and process mapping. Effective communication of timelines, expectations, progress, and results. **A Bachelor’s degree in Engineering, Human Services, Public Health, Business, or a related degree may substitute for one (1) year of experience. ** OR **A Master’s degree in Engineering, Human Services, Public Health, Business, or a related degree may substitute for two (2) years of experience. ** Preferred Qualifications
Certification in Continuous Improvement methodologies such as LEAN, Six Sigma Green Belt or Black Belt certification. Formal training or certification in learning and development (e.g. APTD, CPTD, instructional design certificate, etc.) Formal training or certification in project management tools or methodologies, including using project management tools (e.g. Gantt charts, communication plans, task tracking and project plans, etc.). Experience with SharePoint including creating sites, setting permissions, and creating document libraries. Strong understanding of or experience with data analysis, interpretation, and synthesis to present accurate and useful information. Variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements
REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to
http://www.mn.gov/careers . Contact If you have questions about this position, contact Anne at anne.campbell@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at alexander.duren@state.mn.us. If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance. About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential. Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being. Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
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