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Grant Thornton (US)

IT Vendor Manager

Grant Thornton (US), Appleton, Wisconsin, United States, 54914

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IT Vendor Manager

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Job Description Grant Thornton is seeking an IT Vendor Manager to join the team. The role is an individual contributor that will manage vendor relations, provide visibility on vendor performance, establish governance structures, and lead forums to ensure seamless vendor partnerships. This role focuses on driving value, fueling innovation, mitigating risks, and achieving exceptional outcomes in the Information Technology landscape.

The ideal candidate thrives in a fast‑paced environment, handles high pressure, manages heavy workloads, and is a positive team player who fosters collaboration and contributes to a supportive work environment.

Key Responsibilities

Relationship Management: Build and maintain strong, productive relationships with strategic vendors, ensure effective communication, align goals, and manage vendor escalation and governance cadences.

Performance & Accountability Management: Monitor and evaluate vendor performance, manage SLAs, scorecards, CSAT assessments, oversee RAID logs, and manage dispute resolutions.

Contract Lifecycle Management: Participate in contract negotiations, due diligence, change order oversight, ensure contract compliance, and support compliance and certification processes.

Financial Governance & Compliance: Oversee financial forecasting, credit tracking, invoice audits, assist with budgeting, and manage ARC/RRC monthly audits and approvals.

Onboarding & Transition: Oversee vendor onboarding/offboarding processes, establish governance model guidelines, develop SLAs, set up collaboration tools, and support transition plans.

Adhoc Vendor Management Needs & ITVM Roadmap Projects: Assist with adhoc vendor management needs and contribute to ITVM roadmap projects.

Qualifications

Bachelor's degree.

Minimum of 5 years of experience in vendor management, procurement, or a related role.

Strong understanding of IT vendor management principles and best practices.

Excellent communication, negotiation, and relationship management skills.

Proven ability to manage multiple vendors and projects simultaneously.

Ability to manage a fast‑paced environment, high pressure, and heavy workloads.

Positive team player who fosters collaboration and contributes to a supportive work environment.

Preferred Qualifications

Certification in Vendor Management or related fields.

Familiarity with vendor segmentation, vendor dashboards, Azure DevOps, and Ariba.

Familiarity with contract lifecycle management and SLA management.

Desired Attributes

Proactive Problem‑Solving: Identify areas for improvement and provide solutions. Take initiative to drive projects forward and ensure successful outcomes.

Resilience Under Pressure: Manage high‑pressure situations and heavy workloads with composure and effectiveness. Demonstrate resilience and adaptability in challenging environments.

Energetic Team Player: Promote a collaborative and positive work culture. Bring enthusiasm, initiative, and a can‑do attitude to new challenges while consistently pushing projects toward success.

Salary Details

Chicago, IL; Downers Grove, IL; Minneapolis, MN; Cleveland, OH; Baltimore, MD – $104,000 to $156,000 per year.

Boston, MA; New York, NY; Iselin, NJ; Hartford, CT – $112,320 to $168,480 per year.

About Us At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. We offer a career path with more opportunity, more flexibility, and more support.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services – and Grant Thornton Advisors LLC, which exclusively provides non‑attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland, offering a premier Trans‑Atlantic advisory and tax practice, and independent American and Irish audit practices.

About The Team

Hybrid work model: in‑person attendance at least two days per week, either at a GT office or client site.

Support for overall well‑being through work‑life integration options.

Personalized and comprehensive benefits that recognize and empower all identities, roles, and aspirations.

Commitment to inclusion and diversity, equity & inclusion initiatives.

Benefits For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits

Internship and seasonal employees are eligible for medical, dental, and vision insurance, employee assistance program, paid sick leave, and other benefits as described.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions, and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy‑related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, Grant Thornton provides reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

For Los Angeles applicants only: Grant Thornton will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

For Massachusetts applicants only: It is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.

Next Steps If you apply and are selected to interview, a Grant Thornton team member will reach out to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers.

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