Grant Thornton (US)
Job Overview
Grant Thornton is seeking an IT Vendor Manager to join the team. The IT Vendor Manager (individual contributor) will manage vendor relations, provide visibility on vendor performance, establish governance structures, and drive forums to ensure seamless vendor partnerships. This role focuses on driving value, fueling innovation, mitigating risks, and achieving exceptional outcomes in the Information Technology landscape. Key Responsibilities
Relationship Management: Build and maintain strong, productive relationships with strategic vendors, ensure effective communication, align goals, and manage vendor escalation and governance cadences. Performance & Accountability Management: Monitor and evaluate vendor performance, manage SLAs, evaluation scorecards, CSAT assessments, oversee RAID logs, and manage dispute resolutions. Contract Lifecycle Management: Participate in contract negotiations, due diligence, change order oversight, ensure contract compliance, and support compliance and certification processes. Financial Governance & Compliance: Oversee financial forecasting, credit tracking, invoice audits, assist with budgeting, and manage ARC/RRC monthly audits and approvals. Onboarding & Transition: Oversee vendor onboarding/offboarding processes, establish governance model guidelines, develop SLAs, set up collaboration tools, and support transition plans. Adhoc Vendor Management Needs & ITVM Roadmap Projects: Assist with adhoc vendor management needs and contribute to ITVM roadmap projects. Qualifications
Bachelor's degree. Minimum of 5 years of experience in vendor management, procurement, or a related role. Strong understanding of IT vendor management principles and best practices. Excellent communication, negotiation, and relationship management skills. Proven ability to manage multiple vendors and projects simultaneously. Ability to manage a fast-paced environment, high pressure, and heavy workloads. Positive team player who fosters collaboration and contributes to a supportive work environment. Preferred Qualifications
Certification in Vendor Management or related fields. Familiarity with vendor segmentation, vendor dashboards, Azure DevOps, and Ariba. Familiarity with contract lifecycle management and SLA management. Desired Attributes
Proactive Problem-Solving: Identify areas for improvement and provide solutions. Resilience Under Pressure: Manage high-pressure situations and heavy workloads. Energetic Team Player: Promote a collaborative and positive work culture. Location and Salary
The base salary range for this position in the firm’s Chicago, IL, Downers Grove, IL, Minneapolis, MN, Cleveland, OH, and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm’s Boston, MA, New York, NY, Iselin, NJ, and Hartford, CT offices only is between $112,320 and $168,480 per year. Benefits
We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits EEO Statement
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
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Grant Thornton is seeking an IT Vendor Manager to join the team. The IT Vendor Manager (individual contributor) will manage vendor relations, provide visibility on vendor performance, establish governance structures, and drive forums to ensure seamless vendor partnerships. This role focuses on driving value, fueling innovation, mitigating risks, and achieving exceptional outcomes in the Information Technology landscape. Key Responsibilities
Relationship Management: Build and maintain strong, productive relationships with strategic vendors, ensure effective communication, align goals, and manage vendor escalation and governance cadences. Performance & Accountability Management: Monitor and evaluate vendor performance, manage SLAs, evaluation scorecards, CSAT assessments, oversee RAID logs, and manage dispute resolutions. Contract Lifecycle Management: Participate in contract negotiations, due diligence, change order oversight, ensure contract compliance, and support compliance and certification processes. Financial Governance & Compliance: Oversee financial forecasting, credit tracking, invoice audits, assist with budgeting, and manage ARC/RRC monthly audits and approvals. Onboarding & Transition: Oversee vendor onboarding/offboarding processes, establish governance model guidelines, develop SLAs, set up collaboration tools, and support transition plans. Adhoc Vendor Management Needs & ITVM Roadmap Projects: Assist with adhoc vendor management needs and contribute to ITVM roadmap projects. Qualifications
Bachelor's degree. Minimum of 5 years of experience in vendor management, procurement, or a related role. Strong understanding of IT vendor management principles and best practices. Excellent communication, negotiation, and relationship management skills. Proven ability to manage multiple vendors and projects simultaneously. Ability to manage a fast-paced environment, high pressure, and heavy workloads. Positive team player who fosters collaboration and contributes to a supportive work environment. Preferred Qualifications
Certification in Vendor Management or related fields. Familiarity with vendor segmentation, vendor dashboards, Azure DevOps, and Ariba. Familiarity with contract lifecycle management and SLA management. Desired Attributes
Proactive Problem-Solving: Identify areas for improvement and provide solutions. Resilience Under Pressure: Manage high-pressure situations and heavy workloads. Energetic Team Player: Promote a collaborative and positive work culture. Location and Salary
The base salary range for this position in the firm’s Chicago, IL, Downers Grove, IL, Minneapolis, MN, Cleveland, OH, and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm’s Boston, MA, New York, NY, Iselin, NJ, and Hartford, CT offices only is between $112,320 and $168,480 per year. Benefits
We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits EEO Statement
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
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