Grant Thornton (US)
IT Vendor Manager
Join to apply for the
IT Vendor Manager
role at
Grant Thornton (US) .
Approved office locations:
Chicago IL, Downers Grove IL, Minneapolis MN, Cleveland OH, Baltimore MD
(from the base salary range). Additional locations:
Boston MA, New York NY, Iselin NJ, Hartford CT .
Key Responsibilities
Relationship Management: Build and maintain strong, productive relationships with strategic vendors, ensure effective communication, align goals, and manage vendor escalation and governance cadences.
Performance & Accountability Management: Monitor and evaluate vendor performance, manage SLAs, evaluation scorecards, CSAT assessments, oversee RAID logs, and manage dispute resolutions.
Contract Lifecycle Management: Participate in contract negotiations, due diligence, change order oversight, ensure contract compliance, and support compliance and certification processes.
Financial Governance & Compliance: Oversee financial forecasting, credit tracking, invoice audits, assist with budgeting, and manage ARC/RRC monthly audits and approvals.
Onboarding & Transition: Oversee vendor onboarding/offboarding processes, establish governance model guidelines, develop SLAs, set up collaboration tools, and support transition plans.
Adhoc Vendor Management Needs & ITVM Roadmap Projects: Assist with adhoc vendor management needs and contribute to ITVM roadmap projects.
Qualifications
Bachelor's degree.
Minimum of 5 years of experience in vendor management, procurement, or a related role.
Strong understanding of IT vendor management principles and best practices.
Excellent communication, negotiation, and relationship management skills.
Proven ability to manage multiple vendors and projects simultaneously.
Ability to manage a fast‑paced environment, high pressure, and heavy workloads.
Positive team player who fosters collaboration and contributes to a supportive work environment.
Preferred Qualifications
Certification in Vendor Management or related fields.
Familiarity with vendor segmentation, vendor dashboards, Azure DevOps, and Ariba.
Familiarity with contract lifecycle management and SLA management.
Desired Attributes
Proactive Problem‑Solving: Identify areas for improvement and provide solutions. Take initiative to drive projects forward and ensure successful outcomes.
Resilience Under Pressure: Manage high‑pressure situations and heavy workloads with composure and effectiveness. Demonstrate resilience and adaptability in challenging environments.
Energetic Team Player: Promote a collaborative and positive work culture. Bring enthusiasm, initiative, and a can‑do attitude to new challenges while consistently pushing projects toward success.
Salary The base salary range for this position in the firm’s
Chicago, IL, Downers Grove, IL, Minneapolis, MN, Cleveland, OH, and Baltimore, MD
offices only is between
$104,000 and $156,000 per year .
The base salary range for this position in the firm’s
Boston, MA, New York, NY, Iselin, NJ, and Hartford, CT
offices only is between
$112,320 and $168,480 per year .
Benefits For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits.
Benefits for internship positions: medical, dental, vision insurance, employee assistance program, paid sick leave, and holidays.
Benefits for seasonal employee positions: medical, dental, vision insurance, employee assistance program, 401(k) savings plan, and paid sick leave.
Employees may be eligible for a discretionary, annual bonus based on individual and firm performance.
About Grant Thornton At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP (audit and assurance) and Grant Thornton Advisors LLC (non‑attest advisory, tax, and other services). The firm serves more than 50 offices across the U.S., Ireland, and other territories.
Equal Employment Opportunity It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, or any other protected characteristic. The firm provides reasonable accommodation for qualified applicants with a disability. For Los Angeles Applicants and Massachusetts Applicants, compliance with applicable local laws applies.
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IT Vendor Manager
role at
Grant Thornton (US) .
Approved office locations:
Chicago IL, Downers Grove IL, Minneapolis MN, Cleveland OH, Baltimore MD
(from the base salary range). Additional locations:
Boston MA, New York NY, Iselin NJ, Hartford CT .
Key Responsibilities
Relationship Management: Build and maintain strong, productive relationships with strategic vendors, ensure effective communication, align goals, and manage vendor escalation and governance cadences.
Performance & Accountability Management: Monitor and evaluate vendor performance, manage SLAs, evaluation scorecards, CSAT assessments, oversee RAID logs, and manage dispute resolutions.
Contract Lifecycle Management: Participate in contract negotiations, due diligence, change order oversight, ensure contract compliance, and support compliance and certification processes.
Financial Governance & Compliance: Oversee financial forecasting, credit tracking, invoice audits, assist with budgeting, and manage ARC/RRC monthly audits and approvals.
Onboarding & Transition: Oversee vendor onboarding/offboarding processes, establish governance model guidelines, develop SLAs, set up collaboration tools, and support transition plans.
Adhoc Vendor Management Needs & ITVM Roadmap Projects: Assist with adhoc vendor management needs and contribute to ITVM roadmap projects.
Qualifications
Bachelor's degree.
Minimum of 5 years of experience in vendor management, procurement, or a related role.
Strong understanding of IT vendor management principles and best practices.
Excellent communication, negotiation, and relationship management skills.
Proven ability to manage multiple vendors and projects simultaneously.
Ability to manage a fast‑paced environment, high pressure, and heavy workloads.
Positive team player who fosters collaboration and contributes to a supportive work environment.
Preferred Qualifications
Certification in Vendor Management or related fields.
Familiarity with vendor segmentation, vendor dashboards, Azure DevOps, and Ariba.
Familiarity with contract lifecycle management and SLA management.
Desired Attributes
Proactive Problem‑Solving: Identify areas for improvement and provide solutions. Take initiative to drive projects forward and ensure successful outcomes.
Resilience Under Pressure: Manage high‑pressure situations and heavy workloads with composure and effectiveness. Demonstrate resilience and adaptability in challenging environments.
Energetic Team Player: Promote a collaborative and positive work culture. Bring enthusiasm, initiative, and a can‑do attitude to new challenges while consistently pushing projects toward success.
Salary The base salary range for this position in the firm’s
Chicago, IL, Downers Grove, IL, Minneapolis, MN, Cleveland, OH, and Baltimore, MD
offices only is between
$104,000 and $156,000 per year .
The base salary range for this position in the firm’s
Boston, MA, New York, NY, Iselin, NJ, and Hartford, CT
offices only is between
$112,320 and $168,480 per year .
Benefits For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits.
Benefits for internship positions: medical, dental, vision insurance, employee assistance program, paid sick leave, and holidays.
Benefits for seasonal employee positions: medical, dental, vision insurance, employee assistance program, 401(k) savings plan, and paid sick leave.
Employees may be eligible for a discretionary, annual bonus based on individual and firm performance.
About Grant Thornton At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP (audit and assurance) and Grant Thornton Advisors LLC (non‑attest advisory, tax, and other services). The firm serves more than 50 offices across the U.S., Ireland, and other territories.
Equal Employment Opportunity It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, or any other protected characteristic. The firm provides reasonable accommodation for qualified applicants with a disability. For Los Angeles Applicants and Massachusetts Applicants, compliance with applicable local laws applies.
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