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City of Rohnert Park

Part-Time Arts Center House Manager

City of Rohnert Park, Rohnert Park, California, United States, 94928

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Do you thrive in the energy of live performance and love creating memorable experiences for guests? The City of Rohnert Park is looking for an enthusiastic PT Performing Arts Center House Manager to lead front-of-house operations at our beloved Rohnert Park Theatre. If you’re organized, people-focused, and passionate about the arts — we want you in our spotlight!

DEFINITION Under general supervision, supervises and performs a variety of front-of-house activities during arts center performances and performs related duties as required.

DISTINGUISHING CHARACTERISTICS The Part-Time Arts Center House Manager has responsibility for general house operation during performances at the Performing Arts Center, including the lobby, concessions, ushering, custodial, and security functions.

SUPERVISION RECEIVED/EXERCISED Supervision is provided by the Performing Arts Center Manager. The incumbent provides supervision for volunteer concession staff and ushers. These duties are a representative sample; position assignments may vary.

RESPONSIBILITIES

Opens and prepares lobby and concession areas of arts center before performances

Provides security during performances

Locks and secures arts center after performances

Performs and/or oversees general clean-up, vacuuming, and moving of furniture before and after performances

Manages concession supply and equipment inventories, ordering and stocking

Coordinates performance information with box office, backstage, and/or rental representatives

Supervises volunteer concession staff and ushers

Provides backup for ushers, concessionaires, and box office staff

Prepares and makes nightly deposits and reports

Collects and counts all ticket stubs from ushers

Responds to a variety of requests for information concerning the arts center functions and policies

Provides general assistance to groups attending events

Assists with coordinating special Arts Center events

May operate a computer terminal and office equipment

May be assigned as a Disaster Service Worker in the event of a disaster or emergency

Performs related duties as assigned

Sufficient experience, training and education to successfully perform the required duties of a Part‑Time Arts Center House Manager.

EDUCATION/TRAINING/EXPERIENCE (positions in this class typically require)

Two years of increasingly responsible theatre house management, host/hostess, or restaurant work experience.

SPECIAL REQUIREMENTS

Per California State Law, smoking is not permitted inside City facilities/vehicles or within 20 feet of main entrances, exits, and operable windows. The Performing Arts Center is a smoke‑free environment.

Be available for night and weekend event work as required.

Will need to pass Responsible Beverage Service Course

KNOWLEDGE OF

Basic operations, policies, procedures, and functions of a performing arts center

Basic mathematics

Reception and telephone techniques

Customer service techniques

Emergency procedures

Risk management policies and procedures

SKILL TO

Perform data entry quickly and accurately

Operate concessions counter sales terminals (taught after hiring)

ABILITY TO

Maintain courteous and tactful, but firm relationships with the public

Establish and maintain cooperative working relationships

Perform a variety of office assignments without close supervision

Perform manual labor such as lifting and moving furniture and equipment

Think clearly and act quickly in emergency situations

Understand and carry out oral and written directions

Prepare clear, concise, and accurate records and reports

Maintain accurate documentation

Provide supervision and training to arts center volunteers

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, squatting, stooping, grasping, and making repetitive hand movements in the performance of daily work activities. The ability to lift, push and drag equipment and supplies weighing up to 50 pounds is required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Normal hearing is required for general safety. The noise level in the work environment may be moderate to loud depending on working conditions.

EQUAL OPPORTUNITY EMPLOYER INFORMATION SUBJECT TO CHANGE

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