H&R Block is hiring: Receptionist in Morganton

Client Service Professional / Receptionist – Seasonal

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels like they belong. We continuously improve our business through a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth.

Join us as a seasonal Client Service Professional/Receptionist and help clients make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year and focus on wowing clients now and in the future.

What you’ll do

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule appointments in the way clients would like to be scheduled.
• Assist clients in meeting all their needs during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Skills & Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience is a plus.
• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Strong organizational, time‑management, and multi‑tasking skills.
• Computer proficiency with Microsoft Office.

Why work for us

• Employee Assistance Program with Health Advocate.
• Well‑being program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
• Click here to check out all available benefits.

The Community You Will Join

At H&R Block, we remain committed to building a connected culture in which trust, care, and connections guide how we work together. We create an environment where everyone feels safe to bring their authentic self to work daily and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who are committed to helping each other grow and support one another.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.