Alila Hotels
Be among the first 25 applicants, posted 2 days ago.
Organization: Alila Napa Valley Overview At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe‑inspiring, meaningful experiences that nourish the soul and elevate well‑being.
At Alila Napa Valley, a Forbes‑rated luxury resort nestled in the heart of wine country, we cultivate mindful, intentional experiences that reflect the serenity of our surroundings and celebrate our local, artisan heritage. Rooted in Alila’s core values of balance, connection, and respect, we deliver thoughtful, holistic wellness offerings designed to inspire a sense of awe and presence.
Spa Reception Agents create a welcoming and serene environment for guests seeking wellness and relaxation. This role is central to delivering a refined spa experience through attentive service and seamless coordination.
Why Work With Us
Competitive salary and benefits package
12 free nights at Hyatt hotels worldwide + colleague rates
$1,000 annual wellness/education reimbursement
A unique opportunity to lead in a Forbes‑rated luxury setting with a close‑knit, passionate team
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Responsibilities
Greet guests and manage check‑in/check‑out for spa services
Schedule treatments and maintain accurate appointment records
Process payments including room charges, credit cards, and cash
Recommend treatments and products based on guest needs
Maintain cleanliness and organization of the reception area
Support spa team operations and guest service standards
Assist with spa setup, linen restocking, and facility upkeep when needed
Qualifications
Previous experience in a luxury spa or resort setting preferred
Strong verbal and written communication skills
Ability to multitask in a fast‑paced environment
Professional demeanor and commitment to guest satisfaction
Familiarity with spa software systems is a plus
Physical Requirements
Ability to stand for extended periods
Light lifting (up to 25 lbs) for product handling and setup
Manual dexterity for computer and phone use
Capacity to work flexible hours including weekends and holidays
Must be able to work indoors in a front‑of‑house environment with constant guest interaction
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
Industries: Hospitality
Referrals increase your chances of interviewing at Alila Hotels by 2x.
Get notified about new Receptionist jobs in Napa, CA.
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Organization: Alila Napa Valley Overview At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe‑inspiring, meaningful experiences that nourish the soul and elevate well‑being.
At Alila Napa Valley, a Forbes‑rated luxury resort nestled in the heart of wine country, we cultivate mindful, intentional experiences that reflect the serenity of our surroundings and celebrate our local, artisan heritage. Rooted in Alila’s core values of balance, connection, and respect, we deliver thoughtful, holistic wellness offerings designed to inspire a sense of awe and presence.
Spa Reception Agents create a welcoming and serene environment for guests seeking wellness and relaxation. This role is central to delivering a refined spa experience through attentive service and seamless coordination.
Why Work With Us
Competitive salary and benefits package
12 free nights at Hyatt hotels worldwide + colleague rates
$1,000 annual wellness/education reimbursement
A unique opportunity to lead in a Forbes‑rated luxury setting with a close‑knit, passionate team
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Responsibilities
Greet guests and manage check‑in/check‑out for spa services
Schedule treatments and maintain accurate appointment records
Process payments including room charges, credit cards, and cash
Recommend treatments and products based on guest needs
Maintain cleanliness and organization of the reception area
Support spa team operations and guest service standards
Assist with spa setup, linen restocking, and facility upkeep when needed
Qualifications
Previous experience in a luxury spa or resort setting preferred
Strong verbal and written communication skills
Ability to multitask in a fast‑paced environment
Professional demeanor and commitment to guest satisfaction
Familiarity with spa software systems is a plus
Physical Requirements
Ability to stand for extended periods
Light lifting (up to 25 lbs) for product handling and setup
Manual dexterity for computer and phone use
Capacity to work flexible hours including weekends and holidays
Must be able to work indoors in a front‑of‑house environment with constant guest interaction
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
Industries: Hospitality
Referrals increase your chances of interviewing at Alila Hotels by 2x.
Get notified about new Receptionist jobs in Napa, CA.
#J-18808-Ljbffr