Joubert Law Firm
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Note:
We will keep all applications in strict confidence.
Note:
This position is on‑site.
Note:
This is full‑time or part‑time.
Do you love helping people and serving those who need it? Do you enjoy working in an upbeat, energetic office? Do you have mad organizational skills and love creating order? Are you a natural “people‑person” who can connect with strangers? Are you driven to succeed, goal‑oriented, and motivated by success? If so, then we want you on our team.
Joubert Law Firm seeks a motivated, self‑starter for our Baton Rouge office to join our intake team. We are looking for an outgoing, focused individual who can manage a high‑volume and time‑sensitive workflow effectively and efficiently. Strong people skills are necessary. The position requires one to work both independently and within a team environment. The position focuses on confidently presenting clear information to potential new clients.
This role requires strong communication skills via phone, text, email, data entry, and other tasks related to potential case intake. Our Intake Specialists possess qualities that build relationships and are client focused. They serve our potential clients and answer their inquiries. They are compassionate, understanding, and patient.
Customer Service and Intake Specialist Our Customer Service and Intake Specialists handle personal injury cases and first‑party property damage claims.
Key Responsibilities
Handling phone calls, text messages, and emails from potential new clients;
Frequently communicating with clients;
Maintaining and updating our case management software.
Qualifications
Kind;
Service‑oriented;
Respectful;
Resourceful;
Ethical;
Responsible and trustworthy;
Self‑motivated;
Accountable for results;
Meticulous attention to accuracy, detail, and organization;
Excellent verbal and written communication skills;
Proficient in all Microsoft Office 365 computer programs;
Proficient in case management software;
Able to multi‑task and function positively in a fast‑paced environment; and
Able to make timely decisions in the face of obstacles, difficulties, and challenges.
Experience is desired but not required.
IMPORTANT: TO APPLY
We will be evaluated and vetted based on your ability to follow instructions. BEFORE applying, please call 225‑330‑7816 for step‑by‑step instructions.
Why You Should Work Here Joubert Law Firm is an incredibly fast‑moving, innovative law firm that delivers the best client experience and legal representation to each client while impacting our communities. We’re all about working hard and staying humble. Here are some of our awards and accolades:
6‑time Member of the LSU 100: Fastest Growing Tiger Businesses
5.0 Google Rating with over 175 reviews
Thomson Reuters selected John Joubert as a Super Lawyer from 2019‑2023
Decorated Army Veteran‑Owned Business
If you’re looking for a boring and easy job, you won’t find it here. We put 110% into everything we do. Greatness is achieved through hard but smart work and discipline; we’re determined to be great.
We're not crazy; we just believe in what we do.
If you’d like to be part of a growing, well‑respected, collaborative, and awesome team, we can’t wait to hear from you.
Requirements
At least a year of experience in customer service or working in a law firm.
Familiarity with the law, legal procedures and protocols, and the court system.
Knowledge of the day‑to‑day operations of a law office.
Computer literate and working knowledge of case management software.
Excellent communication and people skills.
Secretarial and organizational skills; ability to prioritize and handle multiple tasks simultaneously.
Benefits Full‑time team members receive two weeks of paid vacation, one week of paid sick leave, and about ten paid holidays yearly.
Joubert Law currently offers the following group benefits to full‑time team members:
Medical insurance
Life insurance
401(k), with a 4% Company Match
Corporate Wellness Program
Joubert Law Firm Swag
Qualified dependents of enrolled team members may also enroll in the group insurance plans at the team member's cost.
Part‑time team members are offered the following benefits:
Great learning environment
Corporate Wellness Program
Joubert Law Firm Swag
The offered pay depends on several factors, including but not limited to years of experience within the job, industry, education, etc.
You will become part of an awesome and unified company culture with an attentive CEO and team dedicated to success.
You will work with people from all departments who are happy to help and teach you as you work toward growth.
You will experience working for a company that is leading the industry and constantly innovating. Complacency is not part of our vocabulary.
You will be in an environment that is always ready to tackle new initiatives and implement creative ideas.
You will grow personally and professionally. Every measure is taken to ensure our team members thrive.
Bonus: If you’re not right for this position but know the perfect person, send them this career description. If we hire them, we’ll give you $100. We will only pay one person for the referral.
#J-18808-Ljbffr
Note:
We will keep all applications in strict confidence.
Note:
This position is on‑site.
Note:
This is full‑time or part‑time.
Do you love helping people and serving those who need it? Do you enjoy working in an upbeat, energetic office? Do you have mad organizational skills and love creating order? Are you a natural “people‑person” who can connect with strangers? Are you driven to succeed, goal‑oriented, and motivated by success? If so, then we want you on our team.
Joubert Law Firm seeks a motivated, self‑starter for our Baton Rouge office to join our intake team. We are looking for an outgoing, focused individual who can manage a high‑volume and time‑sensitive workflow effectively and efficiently. Strong people skills are necessary. The position requires one to work both independently and within a team environment. The position focuses on confidently presenting clear information to potential new clients.
This role requires strong communication skills via phone, text, email, data entry, and other tasks related to potential case intake. Our Intake Specialists possess qualities that build relationships and are client focused. They serve our potential clients and answer their inquiries. They are compassionate, understanding, and patient.
Customer Service and Intake Specialist Our Customer Service and Intake Specialists handle personal injury cases and first‑party property damage claims.
Key Responsibilities
Handling phone calls, text messages, and emails from potential new clients;
Frequently communicating with clients;
Maintaining and updating our case management software.
Qualifications
Kind;
Service‑oriented;
Respectful;
Resourceful;
Ethical;
Responsible and trustworthy;
Self‑motivated;
Accountable for results;
Meticulous attention to accuracy, detail, and organization;
Excellent verbal and written communication skills;
Proficient in all Microsoft Office 365 computer programs;
Proficient in case management software;
Able to multi‑task and function positively in a fast‑paced environment; and
Able to make timely decisions in the face of obstacles, difficulties, and challenges.
Experience is desired but not required.
IMPORTANT: TO APPLY
We will be evaluated and vetted based on your ability to follow instructions. BEFORE applying, please call 225‑330‑7816 for step‑by‑step instructions.
Why You Should Work Here Joubert Law Firm is an incredibly fast‑moving, innovative law firm that delivers the best client experience and legal representation to each client while impacting our communities. We’re all about working hard and staying humble. Here are some of our awards and accolades:
6‑time Member of the LSU 100: Fastest Growing Tiger Businesses
5.0 Google Rating with over 175 reviews
Thomson Reuters selected John Joubert as a Super Lawyer from 2019‑2023
Decorated Army Veteran‑Owned Business
If you’re looking for a boring and easy job, you won’t find it here. We put 110% into everything we do. Greatness is achieved through hard but smart work and discipline; we’re determined to be great.
We're not crazy; we just believe in what we do.
If you’d like to be part of a growing, well‑respected, collaborative, and awesome team, we can’t wait to hear from you.
Requirements
At least a year of experience in customer service or working in a law firm.
Familiarity with the law, legal procedures and protocols, and the court system.
Knowledge of the day‑to‑day operations of a law office.
Computer literate and working knowledge of case management software.
Excellent communication and people skills.
Secretarial and organizational skills; ability to prioritize and handle multiple tasks simultaneously.
Benefits Full‑time team members receive two weeks of paid vacation, one week of paid sick leave, and about ten paid holidays yearly.
Joubert Law currently offers the following group benefits to full‑time team members:
Medical insurance
Life insurance
401(k), with a 4% Company Match
Corporate Wellness Program
Joubert Law Firm Swag
Qualified dependents of enrolled team members may also enroll in the group insurance plans at the team member's cost.
Part‑time team members are offered the following benefits:
Great learning environment
Corporate Wellness Program
Joubert Law Firm Swag
The offered pay depends on several factors, including but not limited to years of experience within the job, industry, education, etc.
You will become part of an awesome and unified company culture with an attentive CEO and team dedicated to success.
You will work with people from all departments who are happy to help and teach you as you work toward growth.
You will experience working for a company that is leading the industry and constantly innovating. Complacency is not part of our vocabulary.
You will be in an environment that is always ready to tackle new initiatives and implement creative ideas.
You will grow personally and professionally. Every measure is taken to ensure our team members thrive.
Bonus: If you’re not right for this position but know the perfect person, send them this career description. If we hire them, we’ll give you $100. We will only pay one person for the referral.
#J-18808-Ljbffr