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Amazon Web Services (AWS)

Data Center Technician, AWS DC Operations (DCO)

Amazon Web Services (AWS), Plain City, Ohio, United States, 43064

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Data Center Technician, AWS DC Operations (DCO) Join to apply for the

Data Center Technician, AWS DC Operations (DCO)

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Amazon Web Services (AWS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment. We work on the most challenging problems and are looking for talented people who want to help.

Key job responsibilities

Lifting and moving material up to 40 pounds each

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in an industrial environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

A day in the life

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

Show a strong aptitude for troubleshooting and problem solving

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue detection and reporting

Are biased to act in the absence of direction or support

Improve effectiveness through process innovation

Basic Qualifications

1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities, or 1+ years of data center engineering experience

Experience troubleshooting and debugging technical systems

Willingness to participate in a primary responder rotation and support 24/7 data center operations

Preferred Qualifications

Associate's degree or above, or Network or Security certification

Experience in data center

Understanding of network design, protocols and troubleshooting

Experience managing work and priorities through a ticketing systemUnderstanding of in-depth hardware knowledge (e.g., PCIe)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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