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Alliance Spine and Pain Centers

Front Office Coordinator (Woodstock - ASC)

Alliance Spine and Pain Centers, Woodstock, Georgia, United States, 30189

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Routinely recognized by Atlanta Magazine as the best in their field, Alliance Spine & Pain’s award-winning physicians are searching for a Front Office Coordinator to join one of their JCAHO-certified ambulatory surgery center teams.

This is a full-time position that offers a highly competitive base compensation, a generous 401(k), a full range of healthcare benefits, paid time off, and eight paid holidays.

Job Summary Responsible to participate in patient care ensuring that all duties assigned are done efficiently and professionally. Responsible to check in all patients, verify appointment reminders and prepare charts for the following day.

Essential ASC Coordinator Duties And Responsibilities - ASC

Greets patients coming into ASC and applies armbands after verifying identity

Creates wristbands, prints demographic sheets/chart preparation for the next day

Changes patient status to “Patient Paperwork Status” in the schedule once they sign in

Gives each patient a Pain Questionnaire sheet to fill out

Asks for ID and Insurance card verification from each new patient every visit

Ensures accuracy of patient demographics and insurance information in EMR

Inputs ALL information from new patient packets into patient demographics

Assists in answering phones

Schedules patient clinic appointments

Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”

Assists in scanning, if needed

Ensures insurance selection in EMR matches the Payor ID/Claims address on the ID card

Completes follow up calls 48-72 hours after procedures

Completes batching process at the end of each business day

Other duties as assigned

Essential Clinic Coordinator Duties And Responsibilities - Clinic

Warmly greets patients coming into Clinic

Prints all patient charts for next day

Changes patient status to “Arrived” on schedule once they sign in

Asks for ID and Insurance card verification from each new patient and once a year

Ensures accuracy of patient demographics and insurance information in EMR

Inputs ALL information from new patient packets into patient demographics

Assists in answering phones

Provides patient with directions and answers patient questions as able

Calls to confirm next day appointments

Schedules patient clinic appointments as requested

Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”

Adheres to Front Office Policies and Procedures

Assists in Scanning if needed

Ensures insurance selection in EMR matches the Payor ID on insurance cards

Education / Experience / Skills

High School diploma or GED required

Six months’ medical office experience required

Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical

Strong data entry and customer service skills

Ability to work well with physicians, employees, patients and others

Ability to work independently with detail and accuracy

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Medical Practices

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