Sam’s Club
Position Summary
As a Service Advisor at Sam’s Club, you will serve as a key member of the automotive service team, educating team members and customers, ensuring compliance with safety and quality standards, and driving service performance.
Responsibilities
Team Member
– Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, resources, and mentor new technicians, while communicating and developing interpersonal skills for safe and efficient customer service.
Expert
– Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS systems, product specifications, and seasonality, while also showcasing proficiency in Point of Sale systems and in‑person selling techniques.
Techie
– Leverage digital tools to plan for and drive sales, improve service experience, and elevate associate engagement by using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
Owner
– Communicate equipment, tool, and supply needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, maintain physical area inventory, audit safety and compliance standards, report safety hazards, complete paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored per company policies.
Talent Ambassador
– Serve as a brand advocate by delivering high‑quality service, inspiring teamwork, and supporting training initiatives while adhering to company ethics and integrity through the Open Door Policy.
Maintain integrity and ethics, support Walmart’s regenerative initiatives, focus on customer service and member satisfaction, and drive continuous improvement and adoption of new technologies.
Compensation Hourly wage range: $18.00 – $25.00 per hour. Premiums may be paid ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed.
Benefits
Health benefits – medical, vision, and dental coverage.
Financial benefits – 401(k), stock purchase, company‑paid life insurance.
Paid time off – PTO, parental leave, family care leave, bereavement, jury duty, voting, and PPTO for vacation, sick leave, holidays, etc.
Other benefits – short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy reimbursement.
Live Better U – company‑paid education benefit program for high‑school completion to bachelor’s degrees.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry or retail experience.
Location 1040 Niles Cortland Rd, Se, Warren, OH 44484-2539, United States of America
Additional Information Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other – Retail
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Responsibilities
Team Member
– Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, resources, and mentor new technicians, while communicating and developing interpersonal skills for safe and efficient customer service.
Expert
– Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS systems, product specifications, and seasonality, while also showcasing proficiency in Point of Sale systems and in‑person selling techniques.
Techie
– Leverage digital tools to plan for and drive sales, improve service experience, and elevate associate engagement by using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
Owner
– Communicate equipment, tool, and supply needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, maintain physical area inventory, audit safety and compliance standards, report safety hazards, complete paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored per company policies.
Talent Ambassador
– Serve as a brand advocate by delivering high‑quality service, inspiring teamwork, and supporting training initiatives while adhering to company ethics and integrity through the Open Door Policy.
Maintain integrity and ethics, support Walmart’s regenerative initiatives, focus on customer service and member satisfaction, and drive continuous improvement and adoption of new technologies.
Compensation Hourly wage range: $18.00 – $25.00 per hour. Premiums may be paid ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed.
Benefits
Health benefits – medical, vision, and dental coverage.
Financial benefits – 401(k), stock purchase, company‑paid life insurance.
Paid time off – PTO, parental leave, family care leave, bereavement, jury duty, voting, and PPTO for vacation, sick leave, holidays, etc.
Other benefits – short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy reimbursement.
Live Better U – company‑paid education benefit program for high‑school completion to bachelor’s degrees.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry or retail experience.
Location 1040 Niles Cortland Rd, Se, Warren, OH 44484-2539, United States of America
Additional Information Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other – Retail
#J-18808-Ljbffr