CLEAResult
Remote Bilingual Customer Support Specialist
CLEAResult, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Energy Efficiency Services
What to Expect
Provide customer support for utility programs focused on energy efficiency
Handle inbound calls, assisting customers with service inquiries and scheduling
Educate customers about program offerings and technical support
Utilize various platforms to manage customer interactions and support requests
Maintain performance metrics while ensuring high customer satisfaction
What is Required
High School Diploma or GED
Bilingual in English and Spanish
Minimum of 6 months of previous experience in a customer-facing role
Ability to type at least 35 words per minute
No attendance or punctuality concerns
How to Stand Out (Preferred Qualifications)
Previous call center experience in an inbound/outbound sales environment
Sales-oriented mindset with a focus on customer satisfaction
Ability to thrive in a fast-paced environment while managing multiple platforms
#EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualJobs
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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What to Expect
Provide customer support for utility programs focused on energy efficiency
Handle inbound calls, assisting customers with service inquiries and scheduling
Educate customers about program offerings and technical support
Utilize various platforms to manage customer interactions and support requests
Maintain performance metrics while ensuring high customer satisfaction
What is Required
High School Diploma or GED
Bilingual in English and Spanish
Minimum of 6 months of previous experience in a customer-facing role
Ability to type at least 35 words per minute
No attendance or punctuality concerns
How to Stand Out (Preferred Qualifications)
Previous call center experience in an inbound/outbound sales environment
Sales-oriented mindset with a focus on customer satisfaction
Ability to thrive in a fast-paced environment while managing multiple platforms
#EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualJobs
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr