Amazon
Operations Engineer, GEMS NA Ops Engineering
Amazon has built one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the use of advanced technology for package delivery, Amazon consistently drives change at the front of the pack.
Travel Requirements This role requires up to 75% regional travel on a yearly basis. When traveling, you will work from a corporate office. Candidates must live within a reasonable commuting distance of a corporate office location or be willing to relocate. Relocation assistance may be provided.
Key Responsibilities
Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem‑solve and drive solutions to mitigate the impact from the issues.
Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.
Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
Excel at building strong working relationships with internal and external stakeholders across multiple projects.
Identify and lead process improvement initiatives that improve the Engineering and cross‑teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high‑quality, cost‑effective solutions in compressed periods of time.
Up to 75% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.
Day in the Life You manage one or multiple projects that vary in scope, complexity, and duration. Daily tasks include site coordination with operations teams and contractors, deep‑diving into project progress, schedule, and resources, identifying barriers, creating solutions, and driving resolutions. You facilitate planning and implementation meetings with stakeholders, ensuring alignment on objectives and next steps, capture and publish detailed notes, and support internal and external stakeholders. You review and approve sorter system functional specifications and track sorter configurations. You perform systems installation quality, safety, throughput, and performance qualifications, and communicate progress to stakeholders. You train other engineering team members using Amazon’s safety, mechanical, electrical, and controls installation standards and guidelines.
About the Team Global Engineering, Maintenance & Sustainability (GEMS) North America Operations Engineering works across North America to deliver material handling system launches, retrofits, and innovations. The team is highly collaborative and focuses on delivering automation infrastructure projects that support product flow across regions.
Benefits
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Basic Qualifications
Bachelor’s degree in industrial or manufacturing engineering
4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer experience in a manufacturing environment
Experience working with material handling equipment (MHE)
Knowledge of automated material handling systems, packaging technologies and storage solutions
Knowledge of AutoCAD, VBA, and SQL at an intermediate level
Experience managing cross‑functional projects and initiatives
Preferred Qualifications
Experience working with and managing third‑party vendors
Experience with Six Sigma, lean manufacturing
Master’s degree in engineering, management, or technology
Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
Experience within a distribution center, logistics, or manufacturing environment
Experience designing or implementing integrated automation solutions such as material handling systems, high‑speed packaging lines, or manufacturing lines
Experience in technical leadership for industrial engineering projects or programs
Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Travel Requirements This role requires up to 75% regional travel on a yearly basis. When traveling, you will work from a corporate office. Candidates must live within a reasonable commuting distance of a corporate office location or be willing to relocate. Relocation assistance may be provided.
Key Responsibilities
Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem‑solve and drive solutions to mitigate the impact from the issues.
Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.
Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
Excel at building strong working relationships with internal and external stakeholders across multiple projects.
Identify and lead process improvement initiatives that improve the Engineering and cross‑teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high‑quality, cost‑effective solutions in compressed periods of time.
Up to 75% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.
Day in the Life You manage one or multiple projects that vary in scope, complexity, and duration. Daily tasks include site coordination with operations teams and contractors, deep‑diving into project progress, schedule, and resources, identifying barriers, creating solutions, and driving resolutions. You facilitate planning and implementation meetings with stakeholders, ensuring alignment on objectives and next steps, capture and publish detailed notes, and support internal and external stakeholders. You review and approve sorter system functional specifications and track sorter configurations. You perform systems installation quality, safety, throughput, and performance qualifications, and communicate progress to stakeholders. You train other engineering team members using Amazon’s safety, mechanical, electrical, and controls installation standards and guidelines.
About the Team Global Engineering, Maintenance & Sustainability (GEMS) North America Operations Engineering works across North America to deliver material handling system launches, retrofits, and innovations. The team is highly collaborative and focuses on delivering automation infrastructure projects that support product flow across regions.
Benefits
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Basic Qualifications
Bachelor’s degree in industrial or manufacturing engineering
4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer experience in a manufacturing environment
Experience working with material handling equipment (MHE)
Knowledge of automated material handling systems, packaging technologies and storage solutions
Knowledge of AutoCAD, VBA, and SQL at an intermediate level
Experience managing cross‑functional projects and initiatives
Preferred Qualifications
Experience working with and managing third‑party vendors
Experience with Six Sigma, lean manufacturing
Master’s degree in engineering, management, or technology
Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
Experience within a distribution center, logistics, or manufacturing environment
Experience designing or implementing integrated automation solutions such as material handling systems, high‑speed packaging lines, or manufacturing lines
Experience in technical leadership for industrial engineering projects or programs
Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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