Sam’s Club
(USA) Tire and Battery Service Advisor
Sam’s Club, Willow Grove, Pennsylvania, United States, 19090
Base pay range
$19.00/hr - $26.00/hr
Position Summary This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Be a Team Member: Collaborates with team members to fulfill sales and service requests, educates on tools, tasks, resources, mentors new technicians, and develops interpersonal skills for providing safe, efficient customer service.
Be an Expert: Demonstrates knowledge of safety, compliance protocols, tire and battery industry guidelines, service standards, equipment operations; TPMS, Tire Pressure Monitoring systems, product specifications, seasonality; and Point of Sale systems and in‑person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; uses handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tool, and supply needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers, processes transactions; works hands‑on in the physical area, maintaining accurate inventory, audit, safety, and compliance standards; reports complaints, safety hazards, and problems; completes paperwork, logs, and other documentation; ensures merchandise is packaged, labeled, and stored according to company policies; identifies member needs; assists members with purchasing decisions; and resolves issues and concerns.
Be a Talent Ambassador: Advocates the brand by valuing the member experience in the TBC area and modeling high‑quality service and products; develops, influences, and inspires others for working in a respectful, supportive, and team‑oriented style; understands roadblocks and assists in training team members; complies with company policies, procedures, and ethical standards by implementing related action plans and using the Open Door Policy.
Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to change, learning from feedback.
Respect the Individual: Embraces differences, creates a culture of belonging, and provides opportunities for all associates to thrive; works as a team, builds strong relationships, communicates with impact, energy, and positivity.
Act with Integrity: Maintains and promotes the highest standards of ethics and compliance; acts self‑lessly, humbly, self‑aware, honest, fair, and transparent; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information, balances short‑ and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity, embraces learning, takes calculated risks, demonstrates courage and resilience; drives continuous improvements and supports others through change.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting; additional PTO or PPTO for vacation, sick leave, holidays, or other purposes.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, more.
Live Better U: company‑paid education benefit program covering high‑school completion to bachelor’s degrees, with tuition, books, and fees paid by Walmart (eligibility applies).
The hourly wage range for this position is $19.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, retail experience.
Primary Location 3925 Welsh Rd, Willow Grove, PA 19090‑2900, United States of America
Employment Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Retail
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Position Summary This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Be a Team Member: Collaborates with team members to fulfill sales and service requests, educates on tools, tasks, resources, mentors new technicians, and develops interpersonal skills for providing safe, efficient customer service.
Be an Expert: Demonstrates knowledge of safety, compliance protocols, tire and battery industry guidelines, service standards, equipment operations; TPMS, Tire Pressure Monitoring systems, product specifications, seasonality; and Point of Sale systems and in‑person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; uses handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tool, and supply needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers, processes transactions; works hands‑on in the physical area, maintaining accurate inventory, audit, safety, and compliance standards; reports complaints, safety hazards, and problems; completes paperwork, logs, and other documentation; ensures merchandise is packaged, labeled, and stored according to company policies; identifies member needs; assists members with purchasing decisions; and resolves issues and concerns.
Be a Talent Ambassador: Advocates the brand by valuing the member experience in the TBC area and modeling high‑quality service and products; develops, influences, and inspires others for working in a respectful, supportive, and team‑oriented style; understands roadblocks and assists in training team members; complies with company policies, procedures, and ethical standards by implementing related action plans and using the Open Door Policy.
Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to change, learning from feedback.
Respect the Individual: Embraces differences, creates a culture of belonging, and provides opportunities for all associates to thrive; works as a team, builds strong relationships, communicates with impact, energy, and positivity.
Act with Integrity: Maintains and promotes the highest standards of ethics and compliance; acts self‑lessly, humbly, self‑aware, honest, fair, and transparent; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information, balances short‑ and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity, embraces learning, takes calculated risks, demonstrates courage and resilience; drives continuous improvements and supports others through change.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting; additional PTO or PPTO for vacation, sick leave, holidays, or other purposes.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, more.
Live Better U: company‑paid education benefit program covering high‑school completion to bachelor’s degrees, with tuition, books, and fees paid by Walmart (eligibility applies).
The hourly wage range for this position is $19.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, retail experience.
Primary Location 3925 Welsh Rd, Willow Grove, PA 19090‑2900, United States of America
Employment Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Retail
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