Beacon Hill
Vendor Management Lead
This opportunity is onsite 3 days per week.
Role Summary We are seeking a seasoned Vendor Management professional to support and mature our Vendor Management Office (VMO) program for a portfolio of key and strategic IT suppliers. This role will provide hands‑on governance coordination, performance oversight, contract compliance support, and financial review activities. The ideal candidate has experience working within IT managed services environments and is comfortable interfacing with vendor leadership and internal business stakeholders.
Responsibilities Governance & Relationship Management
Coordinate and facilitate Monthly Operations Review meetings and Monthly Commercial Governance meetings with key IT vendors.
Coordinate and facilitate Quarterly Business Reviews (QBRs) including agenda planning, material preparation, and follow‑up action tracking.
Support stakeholder engagement and maintain vendor communication cadence.
Service Level & Performance Oversight
Review and validate vendor SLA reporting, identify variances, and track remediation actions.
Support the reconciliation of service level penalties/credits.
Manage invoice review and approval workflow, including validation with internal budget owners and finance.
Support contract lifecycle activities such as renewals and amendments.
Assist in reconciliation of usage‑based or resource‑unit‑based billing models.
Program Support & Governance Operations
Facilitate Quarterly Vendor Engagement Surveys and track vendor performance trends.
Support onboarding and governance setup for new or reclassified strategic vendors.
Maintain governance documentation, scorecards, dashboards, and Monthly Business Review materials.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Information Technology
Industry Insurance
Location & Salary Lake Forest, IL Salary: $101,300.00 – $168,900.00 Posted: 1 week ago
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Role Summary We are seeking a seasoned Vendor Management professional to support and mature our Vendor Management Office (VMO) program for a portfolio of key and strategic IT suppliers. This role will provide hands‑on governance coordination, performance oversight, contract compliance support, and financial review activities. The ideal candidate has experience working within IT managed services environments and is comfortable interfacing with vendor leadership and internal business stakeholders.
Responsibilities Governance & Relationship Management
Coordinate and facilitate Monthly Operations Review meetings and Monthly Commercial Governance meetings with key IT vendors.
Coordinate and facilitate Quarterly Business Reviews (QBRs) including agenda planning, material preparation, and follow‑up action tracking.
Support stakeholder engagement and maintain vendor communication cadence.
Service Level & Performance Oversight
Review and validate vendor SLA reporting, identify variances, and track remediation actions.
Support the reconciliation of service level penalties/credits.
Manage invoice review and approval workflow, including validation with internal budget owners and finance.
Support contract lifecycle activities such as renewals and amendments.
Assist in reconciliation of usage‑based or resource‑unit‑based billing models.
Program Support & Governance Operations
Facilitate Quarterly Vendor Engagement Surveys and track vendor performance trends.
Support onboarding and governance setup for new or reclassified strategic vendors.
Maintain governance documentation, scorecards, dashboards, and Monthly Business Review materials.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Information Technology
Industry Insurance
Location & Salary Lake Forest, IL Salary: $101,300.00 – $168,900.00 Posted: 1 week ago
#J-18808-Ljbffr