York County Community College
STUDENT SUCCESS COACH - CONTRACT - NONBENEFITTED
York County Community College, Wells, Maine, us, 04090
Student Success Coach - Contract - Nonbenefitted
York County Community College (YCCC) seeks a part‑time Student Success Coach (30 hours per week) to join the Student Experience team. The position is contract, non‑benefitted, and pays $28.00 per hour through June 30, 2026, with no guarantee beyond that date. The role is in‑person, based on the Wells campus. Overview
The Student Success Coach reports to the Director of Student and Academic Success and is responsible for onboarding, retaining, and coaching students in degree programs, as well as supporting non‑matriculated students. The coach will provide individualized advising, conduct academic progress reviews, and administer academic and student support services, with a key focus on proactive retention strategies that help students persist toward program completion. Duties And Responsibilities
Provide proactive, student‑centered advising to a caseload of students from onboarding through graduation. Develop and implement student retention initiatives that support persistence and completion. Collaborate closely with admissions, financial aid, faculty, and staff to ensure seamless student support. Conduct regular outreach to at‑risk students, using data and case management strategies to promote success. Support the development and facilitation of academic learning communities and student success programming. Maintain accurate advising records and utilize the student information system to track progress and ensure data integrity. Connect students with campus and community resources as appropriate. Participate actively in Student Experience events and contribute to ongoing assessment and continuous improvement efforts. Minimum Qualifications
Bachelor’s degree Two years of experience in higher education, or relevant experience. Knowledge of and experience in student advising and/or admissions. Excellent interpersonal and presentation skills. Desired Qualifications
Master’s degree Four years of recent experience in community college admissions and/or student advising. Knowledge of best practices in academic learning communities. Excellent writing and presentation skills. Experience in program management. Other Knowledge, Skills, And Abilities
Two to four years of related experience, preferably in a community college setting. Excellent written and oral communication skills. Strong interpersonal, relationship‑building, group facilitation, and problem‑solving skills. Knowledge of and proven experience with educational environments, school and college cultures, and adult education. Proven program management ability and experience. Sales, marketing, and/or program management experience. Computer skills to include Microsoft Office Suite, electronic communications, and social media; ability to work effectively with data and ensure its integrity. Application Procedures
The position is available until filled. Employment is contingent upon successful completion of a reference and background check. Applicants must be eligible to work in the United States. YCCC does not provide visa sponsorship. Equal Opportunity
York County Community College (YCCC) is an equal‑opportunity employer and actively seeks a diverse pool of candidates. YCCC is Recovery Friendly, Second Chance, and Veterans Friendly. Reasonable accommodation is available upon request. For more information, please contact 207‑216‑4444.
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York County Community College (YCCC) seeks a part‑time Student Success Coach (30 hours per week) to join the Student Experience team. The position is contract, non‑benefitted, and pays $28.00 per hour through June 30, 2026, with no guarantee beyond that date. The role is in‑person, based on the Wells campus. Overview
The Student Success Coach reports to the Director of Student and Academic Success and is responsible for onboarding, retaining, and coaching students in degree programs, as well as supporting non‑matriculated students. The coach will provide individualized advising, conduct academic progress reviews, and administer academic and student support services, with a key focus on proactive retention strategies that help students persist toward program completion. Duties And Responsibilities
Provide proactive, student‑centered advising to a caseload of students from onboarding through graduation. Develop and implement student retention initiatives that support persistence and completion. Collaborate closely with admissions, financial aid, faculty, and staff to ensure seamless student support. Conduct regular outreach to at‑risk students, using data and case management strategies to promote success. Support the development and facilitation of academic learning communities and student success programming. Maintain accurate advising records and utilize the student information system to track progress and ensure data integrity. Connect students with campus and community resources as appropriate. Participate actively in Student Experience events and contribute to ongoing assessment and continuous improvement efforts. Minimum Qualifications
Bachelor’s degree Two years of experience in higher education, or relevant experience. Knowledge of and experience in student advising and/or admissions. Excellent interpersonal and presentation skills. Desired Qualifications
Master’s degree Four years of recent experience in community college admissions and/or student advising. Knowledge of best practices in academic learning communities. Excellent writing and presentation skills. Experience in program management. Other Knowledge, Skills, And Abilities
Two to four years of related experience, preferably in a community college setting. Excellent written and oral communication skills. Strong interpersonal, relationship‑building, group facilitation, and problem‑solving skills. Knowledge of and proven experience with educational environments, school and college cultures, and adult education. Proven program management ability and experience. Sales, marketing, and/or program management experience. Computer skills to include Microsoft Office Suite, electronic communications, and social media; ability to work effectively with data and ensure its integrity. Application Procedures
The position is available until filled. Employment is contingent upon successful completion of a reference and background check. Applicants must be eligible to work in the United States. YCCC does not provide visa sponsorship. Equal Opportunity
York County Community College (YCCC) is an equal‑opportunity employer and actively seeks a diverse pool of candidates. YCCC is Recovery Friendly, Second Chance, and Veterans Friendly. Reasonable accommodation is available upon request. For more information, please contact 207‑216‑4444.
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