H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . This role leads three H&R Block tax offices, delivering leadership to customer-centric teams to accelerate seasonal tax business. Prior tax preparation experience is not required. The position starts with a flexible part-time schedule in the fall and transitions to full-time from January to April, including evenings and weekends as needed. This role is in-person and not remote. Responsibilities
Provide leadership over three tax offices and oversee the development of associates to deliver an outstanding client experience. Lead daily team meetings and communicate essential information to tax office associates. Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and address performance concerns with support from the Associate Relations Center. Build an engaging team environment across all offices through training and coaching, recognizing outstanding contributions. Prepare associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Your Expertise
People management experience with the ability to grow and develop associates. Aptitude for executing growth plans and fostering a growth-oriented culture. Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency with MS Office. Bachelor’s degree in a related field, or a high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Benefits & Community
Why work for us: H&R Block invests in total well-being with benefits supporting health, wellbeing, and financial wellness. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, for healthy habits. Neurodiversity and caregiver support. Discounts on everyday items and services. Medical Coverage, 401k, and Employee Stock Purchase Plan eligibility. Details at www.blockbenefits.com. The Community You Will Join: H&R Block fosters a connected culture where trust, care, and collaboration create an inclusive environment. We are an equal opportunity employer and celebrate diversity in the workplace. Pay Range
The pay range for this position is $15.00 - $40.00 per hour. Local minimum wage laws apply. Compensation may include incentive plans, with eligibility for benefits described above.
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . This role leads three H&R Block tax offices, delivering leadership to customer-centric teams to accelerate seasonal tax business. Prior tax preparation experience is not required. The position starts with a flexible part-time schedule in the fall and transitions to full-time from January to April, including evenings and weekends as needed. This role is in-person and not remote. Responsibilities
Provide leadership over three tax offices and oversee the development of associates to deliver an outstanding client experience. Lead daily team meetings and communicate essential information to tax office associates. Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and address performance concerns with support from the Associate Relations Center. Build an engaging team environment across all offices through training and coaching, recognizing outstanding contributions. Prepare associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Your Expertise
People management experience with the ability to grow and develop associates. Aptitude for executing growth plans and fostering a growth-oriented culture. Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency with MS Office. Bachelor’s degree in a related field, or a high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Benefits & Community
Why work for us: H&R Block invests in total well-being with benefits supporting health, wellbeing, and financial wellness. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, for healthy habits. Neurodiversity and caregiver support. Discounts on everyday items and services. Medical Coverage, 401k, and Employee Stock Purchase Plan eligibility. Details at www.blockbenefits.com. The Community You Will Join: H&R Block fosters a connected culture where trust, care, and collaboration create an inclusive environment. We are an equal opportunity employer and celebrate diversity in the workplace. Pay Range
The pay range for this position is $15.00 - $40.00 per hour. Local minimum wage laws apply. Compensation may include incentive plans, with eligibility for benefits described above.
#J-18808-Ljbffr