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Walmart

(USA) Tire and Battery Service Advisor

Walmart, Lincoln, Nebraska, United States, 68511

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Position Summary

Be a Team Member.Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. What you'll do

Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product applications and training; adapts to new tools and encourages others to use them. Be an Owner: Communicates equipment, tools and supplies needs; leads tracking and monitoring returns and special orders; operates cash registers and processes transactions; works hands-on in the physical area; maintains inventory accuracy, safety and compliance standards; reports complaints, safety hazards and problems with products, services and work areas; completes paperwork and ensures merchandise is packaged, labeled and stored per company policies; identifies member needs and assists with purchasing decisions; resolves issues and concerns. Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high-quality service and products; develops, influences and inspires others; works in a respectful, supportive and team-oriented style; helps remove roadblocks and assists in training team members. Complies with company policies, procedures and ethics; implements related action plans using the Open Door Policy and applies them to business processes and practices. Completes work assignments and priorities by using policies, data and resources; collaborates with managers, coworkers, customers and partners; identifies priorities and deadlines; communicates progress and opportunities for improvement; adapts to change and learns from feedback. Respect the Individual: Embraces differences and creates a workplace where associates feel seen, supported and connected; fosters belonging and growth for all associates; works as a team and builds strong relationships; communicates with impact, energy and positivity. Act with Integrity: Maintains high standards of integrity, ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of responsible business. Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information and considers impact on the team’s ability to serve stakeholders. Strive for Excellence: Demonstrates curiosity, learning, calculated risk-taking and resilience; drives continuous improvement and supports others through change and new technologies. Minimum Qualifications

Valid state-issued driver’s license. 18 years of age or older. Preferred Qualifications

Auto service industry, Retail Experience Primary Location

4900 N 27Th St, Lincoln, NE 68521-1194, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Salary and benefits:

The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances (schedule, facility, season or work performed).

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